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About the Role
As a H&M Sales Advisor Team Leader, you will coach your team to provide an exceptional shopping experience, support the management team, and lead your store to success.
Responsibilities
- Representing the H&M Brand positively and engaging with customers to provide excellent service and an exciting shopping experience.
- Supporting commercial actions with the team to reach store goals and sales targets.
- Staying informed about the latest fashion trends, brands, and competitors to inspire and guide customers.
- Providing and receiving feedback to support personal and colleague development.
- Securing operational and visual excellence through guiding and coaching colleagues.
Requirements
- Passionate about people and fashion.
- Self-motivated and able to motivate others to ensure strong teamwork.
- Clear communicators, creative and curious.
- Motivated to contribute to H&M's vision, leading the company to success.
- Must be able to offer 6 days flexibility, including weekends.
Skills
- Coaching
- Customer service
- Sales
- Fashion trends
- Teamwork
- Communication
- Creativity
- Problem-solving
Location
- Lewisham
Work Type
- Permanent
- Full-time
- 30 hours
Benefits
- Global Employee Discount of 25% across the H&M Group
- Health and Lifestyle Benefits
- The Retail Trust – Employee Assistance Programme
- Benefit Hub, offering exclusive discounts
- Company Sick Pay
- Workplace Pension Scheme
About the Company
- H&M Group is a global company of strong fashion brands and ventures.
- The company's goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.
- H&M Group aims to liberate fashion for the many, with customers at the heart of every decision.
- The company is made up of thousands of passionate and talented colleagues united by a shared culture and values.
- H&M Group aims to use its power, scale, and knowledge to push the fashion industry towards a more inclusive and sustainable future.
Equal Opportunity
- We are committed to a recruitment process that is fair, equitable, and based on competency.