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About the Role

This role is at the intersection of marketing intelligence, credit strategy, and customer experience, focused on building data products to reach the right customers with the right offer at the right time. You will own a portfolio including the Customer Data Platform, AI and agentic marketing tools, and the partner ecosystem for offer delivery. This is a high-impact role for individuals who thrive where marketing data, lending strategy, and customer engagement converge.

Responsibilities

Own the product roadmap for marketing data products and Customer Data Platform (CDP) from discovery through delivery and performance measurement.
Drive the vision for AI and agentic solutions for smarter marketing insights, including automated decisioning, personalization, and campaign optimization.
Work closely with credit strategy, marketing, and engineering to translate analytical insights into customer-facing product capabilities.
Manage and grow the external partner ecosystem for data exchange with credit bureaus, referral partner networks, and martech/adtech platforms.
Write clear product requirements with well-defined acceptance criteria, using data and AI tools for prioritization.
Serve as the product voice for business stakeholders, translating priorities into roadmap decisions and aligning teams on progress and tradeoffs.
Lead program increment (PI) planning for the product area, breaking initiatives into deliverables and aligning quarterly objectives.
Prioritize ruthlessly based on business impact, technical feasibility, and strategic fit, remaining hands-on through execution to remove blockers.
Participate actively in scrum ceremonies as a day-to-day partner to engineering, driving accountability and momentum.
Provide oversight for prioritization, delivery execution, and realization of planned business outcomes.
Track product performance across the offer lifecycle and use learnings to improve strategy and execution.

Requirements

6+ years of product management experience.
Own product areas end-to-end, from strategy through execution.
Comfortable with data and analytics, translating complex model outputs into actionable product decisions.
Build trust with stakeholders across the company through sound judgment and follow-through.
Balance speed, quality, compliance, and long-term thinking.
Utilize AI tools in daily work for requirements analysis, product discovery, and research.
Understand how AI and ML fit into credit and marketing decisions, including limitations and regulatory context.
Curious about how data, AI, and partner ecosystems can enhance customer engagement.

Skills

Customer Data Platform (CDP)
AI and agentic marketing tools
Martech/adtech platforms (Google, Meta, or similar)
Data exchange capabilities
Credit bureaus
Referral partner networks
Product requirements
Data and AI tools
Program increment (PI) planning
Scrum ceremonies
AI tools
ML

Location

San Francisco

Work Type

Hybrid

Experience Level

6+ years of product management experience

Education Level

Bachelor's degree or higher, or equivalent combination of education and experience
MBA or advanced degree in business or a quantitative field (Nice to Have)

Salary/Compensations

176,000-207,000

Benefits

Medical, dental and vision plans for employees and their families
401(k) match
Health and wellness programs
Flexible time off policies for salaried employees
Up to 16 weeks paid parental leave

About the Company

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress.
We offer focused products, a frictionless mobile-first experience, and clear terms with no gotchas.
Respect and fairness are part of our DNA, shaping how we work, treat each other, and invest in employees and the community.
We use data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart.

Equal Opportunity

Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace.
We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics.
We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.