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About the Role

As the Commercial Service Account Manager, you will be responsible for pursuing opportunities for service agreements, quick turn projects, and large modernization projects to keep customers operating effectively. This role is ideal for individuals who excel at building relationships, possess outstanding customer service skills, and enjoy collaborating with cross-functional teams. You should be adept at assessing and understanding both the immediate and future needs of customers.

Responsibilities

Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
Create and maintain Sales Territory and Account plans
Present at customer seminars to develop new and existing customer relationships and opportunities
Promote Carrier value proposition linking customer objectives to Carrier solutions
Utilize CRM to manage customer interactions, activities, and opportunity pipeline
Attract new customers and build share value with existing customers
Seek out and access new service agreement opportunities with existing customers and new prospects
Seek out or respond to repair opportunities
Establish and build credibility with knowledge of Carrier products/solutions
Develop and sustain customer relationships
Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
Detect the Customer’s buying stage and adjust selling accordingly
Effectively present and communicate
Prioritize on best opportunities
Respond to customer requirements in a timely manner
Gain the booking/order in a timely manner
Consistently achieve sales metrics and Annual Targets
Effectively negotiate service agreement renewals

Requirements

High School Diploma/ GED
2+ Years of Commercial HVAC Sales experience
Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms

Skills

Outstanding sales/negotiation skills
Goal-orientated
Strong time management and organizational skills
Strong written, verbal and presentation skills
Ability to sell directly to end user customer
Selling service agreements
Cross sell and upsell within their base of customers
Identify opportunities to proactively sell preventative repair / upgrade packages
Self-motivated
Able to manage many simultaneous projects and responsibilities

Location

Remote

Work Type

Full-time

Experience Level

2+ Years

Education Level

High School Diploma/ GED

Salary/Compensations

$79,000.00 - $158,000.00 annually

Benefits

Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

About the Company

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life.
Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.
Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.
We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.

Equal Opportunity

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class.
Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.