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About the Role

Lead a team of Solutions Consultants who partner with Corporate customers to solve business challenges using Adobe's Creative Cloud, Firefly, Express, Frame.io, and custom model solutions. This player-coach role involves hands-on work, customer engagement, team development, and cross-functional collaboration.

Responsibilities

• Hire, onboard, and develop a team of Solutions Consultants, fostering a culture of excellence, curiosity, and customer obsession.
• Set individual goals, coverage, and account assignments that align with business unit priorities.
• Coach team members to grow from tactical demo execution toward strategic consulting.
• Establish consistent methodologies, playbooks, and enablement programs that scale across the team.
• Partner with Sales on strategic accounts; join customer meetings to model executive presence, value framing, and workflow storytelling.
• Instill a solution-selling methodology around Creative Cloud that starts with business outcome definition.
• Support high-touch engagements with marquee customers-defining entry/exit criteria, mutually agreed goals, and feedback loops.
• Represent the team at customer briefings, Adobe customer days, industry events, and conferences.
• Act as the team’s voice in working forums with Product, Product Marketing, Sales, Customer Success, Partner/Channel, and Security.
• Synthesize field intelligence into clear requirements and artifacts that strengthen the product roadmap.
• Partner with Product Marketing on sales playbooks, demo narratives, and value frameworks.
• Help drive multi-product consumption strategies across the Creative Cloud suite.
• Track and report on team performance against workflow adoption, enterprise impact, and field-intelligence contributions.
• Use a data-driven approach to advocate for resources, tooling, and process improvements.
• Bridge pre-sales and post-sales execution at a team level.

Requirements

• Hands-on experience using Adobe Creative Cloud, Custom Models, Express, Firefly, and Frame.io.
• Collaborative teammate who thrives working cross-functionally, building trust across Sales, Product, Marketing, and Leadership.
• Solution minded and can identify both the business and technical value for a customer.
• Passion for developing talent: coaching, giving feedback, and helping individual contributors grow.
• Curiosity and a self-starter perspective; inventive and able to work on initiatives with minimal direction.
• Exceptional analytical and problem-solving skills.
• Strong listening skills and capable of working effectively with people at all levels of an organization.
• Ability to clearly communicate sophisticated ideas both verbally and in writing, from a creative to executive level audiences.
• Organized; detail oriented and the ability to balance multiple workstreams and multi-task effectively.
• High level of energy, personal drive, and positivity.

Skills

• Leadership Experience: 3+ years managing people or leading teams in customer-facing, technical, or strategic roles.
• Domain Expertise: 8+ years of professional experience in customer-facing creative operations, production, post-production, digital marketing, sales engineering, or Solutions Consulting.
• Cross-Functional Leadership: Proven history of driving initiatives and collaborating closely alongside different teams.
• Demonstrated ability to synthesize customer operational issues into solutions with quantifiable value.
• Align solution architectures to executive-level success criteria.
• Mentor others to achieve this as well.
• Practitioner-Level Credibility: Hands-on proficiency with Adobe Creative Cloud, Frame.io, and Generative AI models (Adobe Firefly, Midjourney, Gemini, DALL-E, OpenAI, Flux, or similar).
• Workflow Architecture Fluency: Experience architecting API-based workflows across enterprise tech stacks, including MAM, DAM, NLEs, and other creative production systems.
• Project management skills, with a record of delivering on-time solutions that routinely exceed customer needs.
• Familiarity with value-selling frameworks, such as MEDDIC, Challenger, or Solution Selling.
• Fundamental understanding of cloud architecture; AWS or Azure experience a plus.
• Familiarity with graphics and collaboration tools for crafting presentations: Adobe XD, Figma, PowerPoint, Miro, and/or Keynote.
• Executive Communication: Confidence crafting and delivering presentations that resonate from practitioner to C-suite.

Location

• U.S.

Work Type

• Onsite
• Remote
• Hybrid

Experience Level

• Manager
• 3+ years managing people or leading teams
• 8+ years of professional experience

Salary/Compensations

• $188,700 -- $324,350 annually
• $224,000 - $324,350 (New York)
• $204,100 - $295,475 (Illinois)

Benefits

• Comprehensive benefits programs

About the Company

• Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
• Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
• Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth.
• We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact.
• At Adobe, we believe that great ideas can come from anywhere in the organization.
• At Adobe, we believe in creating a company culture where all employees are empowered to make an impact.
• Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Equal Opportunity

• Adobe is proud to be an Equal Employment Opportunity employer.
• We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.
• Adobe aims to make our Careers website and recruiting process accessible to any and all users.
• If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
• Our interviews are designed to reflect your own skills and thinking.
• The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation.
• If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
• At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same.
• As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews.
• Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
• An employer who violates this law shall be subject to criminal penalties and civil liability.