Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

JLL is hiring an Assistant Facilities Manager (AFM) for one of its prominent clients in downtown Toronto. The AFM is responsible for operational activities including maintenance, operations, accounting, finance, vendor oversight, equipment, supplies, and occupancy services, while proactively developing client relationships to ensure expected service levels are achieved. This is a fixed-term role until November 2027.

Responsibilities

Manage the site in accordance with all agreed policies, procedures and contract scope.
Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others.
Support the sourcing SME and area/site managers through the vendor contract procurement process.
Ensure all vendors are in compliance with contract and all insurance requirements are met.
Ensure compliance with all health and safety, environment and risk management policies and procedures.
Coordinate internally with other teams including fitness, food services, security and capital projects.
Support the site and area manager in the implementation of short and long-term projects for the client.
Perform other activities to support site operations, including moves/reconfigurations, events, safety, reception and mail service.
Proactively develop and manage client relationships ensuring expected service levels are achieved.
Comply with all requirements of the client contract and meet or exceed key performance indicators.
Deliver exceptional quality of service to the client, as reflected by client feedback.
Support the implementation of innovative programs and processes that reduce operating costs and increase productivity.
Assist the area/site manager to achieve or exceed financial targets and key performance indicators.
Assist with the annual budgeting and quarterly forecasting processes for the site/s and prepare monthly spend reports.
Manage vendor purchase orders, invoices, and payments.
Develop and approve the annual capital plan for each building, interfacing closely with the client.
Actively support an environment of teamwork, co-operation, performance excellence and personal success.
Proactively manage the site operations team.
Participate in performance management program, and personal development planning.
Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.
Lead, manage, develop and supervise a professional team in the delivery of extraordinary events.
Provide excellent onboarding, training, and team building.
Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s.
Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence.

Requirements

Minimum 2 years of supervisory experience in facilities management or related field.
Proficient in a range of information technology tools and platforms.
Strong analytical, organizational and presentation skills.

Skills

Facilities management
Vendor management
Client relationship management
Financial management
Cost control
Leadership
Staff management
Teamwork
Ethics
Excellence
Information technology
Analytical skills
Organizational skills
Presentation skills

Location

Toronto, ON

Work Type

On-site
Fixed term

Experience Level

Minimum 2 years of supervisory experience

Education Level

Associate's or Bachelor’s degree in Facilities, Property, Business or related field desirable.

Salary/Compensations

70,000.00 – 75,000.00 CAD per year

Benefits

Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

About the Company

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.