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About the Role

Oversee the daily operations of banquet and event spaces including restaurant, bar, function rooms, lobby and pier. Lead by example on the floor, support your team during peak periods, and ensure every guest interaction reflects our commitment to excellence.

Responsibilities

• Supervise banquet operations and assist with event execution
• Ensure efficient, friendly, and professional service is delivered at all times
• Support servers and hosts during busy periods to maintain service flow
• Maintain high standards of cleanliness and sanitation across all function areas
• Monitor guest satisfaction and respond to feedback with care and urgency
• Familiarise yourself with VIP and regular guests to personalise service
• Ensure all beverages are prepared to standard recipes and cost controls are maintained
• Conduct regular stock takes and manage bar service equipment
• Oversee accurate billing and adherence to hotel procedures
• Ensure compliance with liquor licensing laws and RSA principles
• Train and coach team members on service standards and beverage knowledge
• Maintain weekly cleaning schedules and ensure all mis-en-place is completed before service
• Participate in departmental meetings and contribute to continuous improvement

Requirements

• Experience in banquet supervision preferred
• Strong leadership and communication skills
• Passionate about delivering memorable guest experiences
• Knowledge of food and beverage service standards and cost control
• Familiar with liquor licensing laws and RSA certified
• Financially savvy with an understanding of inventory and expenses
• Calm under pressure with a hands-on, solutions-focused approach
• Flexible availability including evenings, weekends, and holidays
• Full working rights in Australia

Location

• Sydney Harbour

Work Type

• Full-time

Benefits

• Complimentary meals, coffee, and uniform care
• Exclusive hotel and travel discounts for you and your loved ones
• World-class training and development programs
• Supportive, inclusive workplace culture
• Employee Assistance Program and referral incentives

About the Company

• The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences.
• Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure.
• All Autograph Collection hotels look to attract The Individualist, the brand's target consumer.
• The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest.
• In joining Autograph Collection, you join a portfolio of brands with Marriott International.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

• Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.