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About the Role

Exam Assistants are required to assist practitioners and Licensed Veterinary Technicians to improve the quality of care given to patients and to aid in achieving greater efficiency by relieving them of technical work and administrative detail. This position requires flexibility to assist in many areas while timely managing major responsibilities.

Responsibilities

• Assist Technicians and Doctors with exams by setting up for and cleaning up between each patient.
• Enter charges, notes, and estimates for exams and rechecks as directed by the Technician or Doctor.
• Assist with restraint and follow all safety protocols.
• Assist Technicians with patient care, including restraint and vitals.
• Assist Technicians when transporting patients to MRI/CT or procedure, radiology or recovery, including moving patients and attaching monitors.
• Assist doctors in exam rooms by escorting clients, obtaining patient history, recording it, obtaining and recording patient temperature and weight, and assisting the doctor with the patient's examination.
• Assist with ultrasounds if needed.
• Assist with patient treatments as directed by your Tech lead.
• Help with end-of-day duties.
• Check PPE for damage.
• Radiograph gowns, thyroid shields and gloves yearly.
• Assist in keeping patients clean and dry at all times.
• Clean the radiology suite (between patients and daily cleaning of the floor, and areas around the table, shelf, and computer).
• Vacuum hair from behind the radiology table weekly at a minimum.
• Clean CT suite.
• Vacuum around and under CT machine and table weekly at a minimum.
• Help Technicians and Doctors with outpatients or patients being discharged, including restraint, assisting with bandage changes, checking hygiene, or assisting clients.
• Perform clinical laboratory procedures such as PCV, TP, Azostix and blood chemistries utilizing Idexx analyzers.
• Submit urine samples for laboratory analysis and to Antech Lab.
• Prepare samples for shipment to off-site laboratories and prepare all laboratory request forms.
• Maintain a file of lab test results and ensure patient records have test results recorded.
• Convey information in an accurate and professional way.
• Recognize the limits of your knowledge and ask for help when needed.
• Make notes in patient files or the computer record of all relevant conversations with clients and initial all entries.
• Help maintain anesthesia machines and monitors.
• Access digital radiographs utilizing Qlink software.
• Operate portable and stationary digital radiography units.
• Accurately record, maintain, and review medical records by recording daily treatment plans, diagnostics, patient progress notes, and services or goods with attached fees for invoicing.
• Communicate patient status to doctors, other Technicians, and clients.
• Collect blood and urine samples for laboratory analysis, prepare all laboratory request forms, and submit samples to Antech Lab.
• Report all service and maintenance issues on all equipment to the Tech Lead/Supervisor.
• Assist other PCP’s when necessary.
• Prepare for next day's treatments by restocking supplies.
• Prepare patients for discharge, ensuring they are well-groomed and in a medically appropriate state.
• Maintain cleanliness and order in all areas of the hospital.
• Perform daily and weekly cleaning duties.
• Assist with inventory; inform inventory manager about items needing to be ordered, unpack boxes of medical supplies, check packing lists and expiration dates, rotate stock, and store.

Requirements

• High School Diploma or equivalent.
• Experience in a veterinary setting required.
• Strong attention to detail and ability to follow protocols.
• Professional, dependable, and calm under pressure.
• Ability to multitask with a team in a fast-paced, high-volume environment.
• Excellent organizational and communication skills.
• Computer literacy with willingness to learn software systems (e.g., EzyVet, Smart Flow).
• Proficiency in administrative tasks, documentation, and computer programs (Microsoft Office).
• Laboratory science fundamentals, including test purposes and result interpretation.
• Familiarity with veterinary clinic operations and confidentiality standards.
• Professional appearance and adherence to hospital dress code.
• Must be able to submit to drug screening as part of a drug-free workplace policy.
• Culture builders—team players eager to promote trust, collaboration, and a positive work environment.
• Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience.
• Fluent English skills (speaking & reading) are required for the role.

Skills

• Veterinary medicine
• Patient care
• Medical records
• Laboratory procedures
• Radiography
• Anesthesia machines
• Monitors
• Client communication
• Administrative tasks
• Documentation
• Microsoft Office
• Inventory management
• Multilingual skills a plus

Location

• Austin, TX

Work Type

• Full Time
• Onsite

Experience Level

• Based on experience

Education Level

• High School Diploma or equivalent
• Associate’s or Bachelor’s degree in Animal Technology or related field preferred
• Certification (RVT, CVT, LVT, CVA) preferred

Salary/Compensations

• $18 - $23/hr.

Benefits

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

About the Company

• At Austin Veterinary Emergency & Specialty (AVES), we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital.
• Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most.
• As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.
• AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location.
• Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience.
• We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.
• Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
• Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day.
• You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
• Here, mentorship is a two-way street.
• You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
• At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Equal Opportunity

• Ethos is an Equal Opportunity Employer.
• Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
• All employment is decided based on qualifications, competence, merit, and business need.