About the Role
Join a growing, family-owned fuel company with strong values and a great team culture! We’re looking for a full-time Customer Service Representative at our Waterville office—someone dependable, professional, and motivated to grow with us!
Responsibilities
- Provide friendly, professional customer support in person, by phone, and by email
- Process orders, payments, and account updates accurately
- Handle customer inquiries and resolve issues quickly
- Build and maintain positive customer relationships
- Assist with accounts receivable and billing tasks
- Monitor delivery schedules and follow up on late orders
- Support team members and contribute to a positive office environment
Requirements
- High school diploma or GED required
- 1+ year of customer service experience preferred
- Experience in the fuel delivery, propane, or heating industry a plus
- Strong computer and communication skills
- Organized, detail-oriented, and able to multitask
- Self-motivated with a sense of urgency and teamwork
Skills
- Computer skills
- Communication skills
Location
- Waterville, NY
Work Type
- Full-time
- In person
Experience Level
- 1+ year of customer service experience preferred
Education Level
- High school diploma or GED
Salary/Compensations
- $17.00 – $20.00 per hour
Benefits
- Health insurance
- Company retirement plan
- Paid time off
- Annual performance reviews
- Opportunities for growth and advancement
About the Company
- Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY.
- We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers.
