Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
MCI is seeking confident, driven Call Center Sales Representatives to join a dynamic team. This role offers a chance to thrive in a fast-paced, goal-oriented environment where your skills are valued and success is rewarded. To be considered, a full application on the company careers page, including screening questions and a pre-employment test, is required.
Responsibilities
- Make outbound calls to potential and existing customers
- Promote and sell products or services tailored to customer needs
- Handle objections and close sales effectively
- Meet or exceed sales quotas and performance metrics
- Maintain accurate records of sales activities and customer interactions
- Follow up on leads and respond to customer inquiries
- Stay informed about product updates, promotions, and offerings
Requirements
- Must be 18 years or older
- High school diploma or GED required
- Fluent in English and Spanish (spoken and written)
- Strong sales and persuasion skills
- Excellent communication and negotiation abilities
- Ability to work in a fast-paced, target-driven environment
- Previous sales or telemarketing experience is a plus
- Must be authorized to work in the country where the job is based
- Subject to program and location requirements
- Willing to submit to a LEVEL II background and/or security investigation with fingerprint
- Willing to submit to drug screening
Skills
- Sales
- Persuasion
- Communication
- Negotiation
- Customer Service
- Telemarketing
Location
- All MCI Locations
Work Type
- Full-time
Experience Level
- Entry Level
- Some experience preferred
Education Level
- High school diploma or GED
Salary/Compensations
- Starting compensation is based on experience
Benefits
- Paid Time Off
- Paid holidays
- Supplemental health coverage through Blue Cross for full-time employees
- Life insurance options
- Accident and critical illness insurance
- Career Growth opportunities
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code
About the Company
- MCI is a fast-growing tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions.
- Operations extend across multiple countries with a strong call center footprint.
- Industries served include healthcare, retail, government, education, telecom, technology e-commerce, and financial services.
- Contact centers utilize on-site and remote agents with advanced technologies.
- MCI is committed to fostering an environment for career building, continuous learning, and development.
- In 2019, MCI was named Iowa’s Fastest Growing Company and ranked 452nd Fastest Growing Privately Company in the USA by Inc. Magazine.
- MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
- MCI employs 10,000+ individuals across various brands including MCI BPO, MarketForce, GravisApps, and others.
Equal Opportunity
- MCI embraces differences and believes diversity is a benefit.
- All aspects of employment are based on merit and qualifications.
- MCI maintains a work environment free from discrimination and harassment.
- MCI does not discriminate on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
- MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements.
- MCI provides reasonable accommodation to qualified employees with protected disabilities.