About the Role
As a Parking Ambassador at Premium Parking, you will be the friendly face of our facilities, responsible for delivering a positive experience for every guest. You will help keep operations running smoothly, creating a safe, welcoming, and organized environment.
Responsibilities
- Greet guests and provide exceptional customer service from arrival to departure
- Answer questions about parking rates, payment options, directions, and site information
- Direct traffic and guide vehicles safely and efficiently into parking areas
- Assist guests with concerns and help resolve issues professionally
- Support event parking operations and high-traffic periods
- Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues
- Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns
- Promote a safe environment by following company procedures and reporting hazards or incidents
Requirements
- Strong customer service and communication skills
- Ability to provide friendly, professional guest service
- Ability to work independently and maintain professionalism at all times
- Comfortable using smartphones or handheld devices for operational tasks (training provided)
- Ability to stand and/or walk for an entire shift
- Ability to work outdoors in varying weather conditions
- Ability to read and comprehend verbal instructions and written correspondence
- Previous customer service, parking, or hospitality experience (preferred)
- Valid driver’s license (may be required based on site)
Skills
- Customer Service
- Communication
- Attention to Detail
- Problem Solving
- Interpersonal Skills
Location
- Austin, TX 78701
Work Type
- Full Time
- Morning Shift
Experience Level
- Entry Level
Education Level
- High School Diploma or GED
Salary/Compensations
- $20.00 - $20.00 Hourly
Benefits
- Training provided
About the Company
- Premium Parking creates great places and is more than a parking company.
- We are a team committed to innovation, hospitality, and creating exceptional customer experiences.
- Our employees help deliver convenient parking solutions that keep communities, businesses, and events moving.
Equal Opportunity
- Our company follows all applicable laws and regulations, including those related to 'Ban the Box' legislation in certain states.
- As part of our hiring process, we conduct a comprehensive background check to ensure a safe and secure working environment for all employees.
- This background check may include, but is not limited to, verifying educational credentials, employment history, criminal records, drug screening and other relevant information.
- We treat all applicants fairly and in accordance with the law.
