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About the Role

As a Software Engineering Architect at Western Union, you will use AI coding agents to accelerate how we build, modernize, and improve products across our global money movement platforms. You will guide AI agents to build applications, workflow automations, internal tools, and basic AI agents that solve real customer, agent, and operational problems. You will work across engineering, product, operations, risk, compliance, and customer care to identify friction points and rapidly ship safe, reliable, and measurable solutions.

Responsibilities

Build AI-assisted apps, workflow automations, internal tools, and lightweight agents across product and platform areas.
Translate customer, agent, and business needs into clear specs and end-to-end production solutions.
Use AI to speed up modernization, testing, documentation, observability, and productivity.
Review AI-generated code and designs to ensure security, privacy, compliance, reliability, and quality.
Track system adoption, usage, conversion, errors, customer friction, and operational outcomes.
Design and maintain scalable, secure, fault-tolerant architectures for high-volume financial transactions.
Lead architecture reviews, proofs-of-concept, and design discussions across teams.
Develop integrations with risk, compliance orchestration, third-party platforms, and digital channels.
Build and maintain compliance back-office solutions like transaction monitoring, controls, reconciliation, and reporting.

Requirements

Master’s degree with 5+ years of experience; bachelor’s with 7+ years software development experience; including 2+ years as a solution or technical lead in medium to large organizations.
Hands-on experience using AI coding agents to build or speed software delivery.
Skilled in writing effective prompts, iterating with AI tools, and validating AI outputs for production.
Strong full-stack knowledge: frontend, backend, APIs, data, cloud, and infrastructure.
Experience with modern architectures: web apps, APIs, databases, event-driven systems, queues, automation, microservices.
Experience with Java/J2EE, web tech, web services, and frontend frameworks like Angular or React.
Strong grasp of secure coding, privacy, compliance, reliability, observability, and production readiness in regulated settings.
Applicants must be currently authorized to work in the United States on a full-time basis.
Western Union will not sponsor applicants for work visas for this position.

Skills

AI coding agents
Frontend development
Backend development
API development
Data management
Cloud computing
Infrastructure management
Java/J2EE
Web technologies
Web services
Angular
React
Secure coding practices
Privacy compliance
Reliability engineering
Observability
Production readiness
Risk management
Compliance controls
Case management applications

Location

Atlanta, GA

Work Type

Hybrid

Experience Level

5+ years of experience
7+ years software development experience
2+ years as a solution or technical lead

Education Level

Master's degree
Bachelor's degree

Salary/Compensations

$130,000 – 155,000 USD per year

Benefits

Short-term incentives
Multiple health insurance options
Accident and life insurance
Access to best-in-class development platforms
Paid Time Off
Medical, Dental and Life Insurance
Tuition Assistance Program
Student Loan Repayment (below manager level only)
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
401K plan

About the Company

Western Union values in-person collaboration, problem solving, and ideation whenever possible.
We believe this fosters common ways of working and supports how we execute initiatives for our customers.
We are passionate about honoring our employee's identity and fostering a feeling of belonging.
Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.

Equal Opportunity

We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.
The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.