About the Role
As a Leasing Consultant, you will integrate customer service, sales, and marketing skills to support our mission while leasing apartment homes to interested customers. You will manage your own success by attaining leasing goals and building rapport with customers and residents. This role is ideal for driven, service-minded individuals who enjoy selling a product they believe in.
Responsibilities
- Lease the community
- Market the community
- Maintain positive resident satisfaction and retention
- Maintain general office organization
- Communicate with customers, residents, investors, vendors, leadership, and CWS team members
- Participate in the CWS Risk Management and Safety Programs
- Embrace core values and set an example to the team by demonstrating these values on a daily basis
- Make safety a top priority, ensuring the health, well-being, and safety of team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities
Requirements
- Possess a valid driver’s license and current automobile insurance
- Able to adhere to a set and variable work schedule, including weekends and emergencies as required
- Able to establish and effective working relationships
- Able to maintain a professional and ethical atmosphere
- Able to perform work responsibilities at locations other than “home” property
- Able to travel within major metropolitan areas and may be required to attend company functions in other cities
- Work is performed in both office and field environments within residential apartment communities
- Position requires frequent interaction with residents, prospective residents, vendors, and team members in a fast-paced, customer-focused environment and may involve exposure to outdoor weather conditions while conducting property tours and inspections
- Requires frequent walking of the apartment community, including model units, vacant apartments, and common areas while conducting tours and assisting residents and prospective residents
- Position involves standing, sitting, bending, reaching, climbing stairs, and occasional lifting of up to 25 pounds
- Work is performed in both office and outdoor environments with frequent customer interaction
Skills
- Customer service
- Sales
- Marketing
- Knowledge of on-site management operations
- Yardi software experience
Location
- Onsite
Work Type
- Full-time
Experience Level
- Sales and customer service experience
Education Level
- High school diploma or GED
Benefits
- 50% apartment rental discount for onsite team members
- 20% rental discount for all other employees
- Multiple medical, dental, and vision plan options
- Company-paid life and disability insurance
- Paid parental leave
- 401(k) with company match
- Pet insurance
- Tuition reimbursement
- Flexible spending and health savings account options
- Fitness Bucks program
- Paid time off
- Company holidays
- Floating holiday
- Birthday holiday
About the Company
- At CWS, our employees are like family.
