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About the Role

The Event Sales Manager drives revenue growth by owning the full sales cycle across inbound leads and outbound business development. This role is focused on pipeline growth, account conversion, and delivering high-quality client experiences that keep guests coming back. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.

Responsibilities

Execute the Full Sales Cycle
Manage a high-volume inbound pipeline while executing consistent outbound prospecting during daily Power Hours
Own every stage of the sale — from first inquiry through tour, proposal, and close
Deliver in-person selling experiences through venue tours and client touchpoints that convert opportunities
Grow accounts by identifying upsell opportunities and maximizing the value of each client relationship
Deliver a Best-in-Class Guest Experience
Provide an exceptional client experience from the initial inquiry through post-event follow-up
Partner with Operations and the Culinary Team to ensure flawless event execution
Maintain detailed, accurate communication on Banquet Event Orders (BEOs) to prevent day-of issues
Represent the Topgolf brand with professionalism and hospitality in every interaction
Stay Sharp on Business Performance
Review daily performance metrics, key numbers, and lead rotations to track progress and identify gaps
Maintain pipeline accuracy and data integrity to support strong forecasting
Identify opportunities for sales process improvement and share them with leadership
Drive awareness of the Topgolf brand in the community through networking and professional engagement
Operate as a Team Player
Participate in daily huddles, weekly sales meetings, and 1:1s with sales leadership
Stay aligned on priorities, targets, and execution standards across the venue
Demonstrate Topgolf's Core Values in every interaction: Fun, One Team, Excellence, Courage, and Caring

Requirements

5+ years of progressive sales experience, including leadership of direct reports
Proven success in high-volume events or hospitality sales environments
Progressive, relevant experience within the hospitality industry preferred
Strong proficiency in Salesforce or similar CRM; Excel and reporting tools
Must be 21 years of age or older as required by state or local law
Ability to remain stationary for extended periods of time, including working at a desk, computer workstation, or within the venue
Ability to regularly move throughout the venue to conduct site tours, support event setup walkthroughs, and engage with guests and operational teams
Ability to occasionally lift, carry, and/or move up to 25 pounds
Ability to communicate clearly and effectively, both verbally and in writing, in person, by phone, and electronically; including high-volume client outreach and internal team communications
Ability to hear and respond to verbal communication in a venue environment, including areas with moderate to high levels of background noise during events and peak service periods
Visual acuity sufficient to read documents, computer screens, CRM dashboards, BEOs, and written correspondence

Skills

Sales
Pipeline Management
Outbound Prospecting
Client Relationship Management
Upselling
Event Execution
Communication
Forecasting
Networking
Teamwork
Salesforce CRM
Excel

Location

Venue

Work Type

Full-time
Flexible schedule including evenings, weekends, and holidays

Experience Level

5+ years of progressive sales experience
Leadership experience

Education Level

Bachelor's degree in hospitality management, Business Administration, or a related field preferred
Equivalent combination of education and relevant experience will be considered

Salary/Compensations

From $50,000 + based on qualifications and experience
Competitive uncapped commission structure

Benefits

Full benefits
401K with company match
Lucrative PTO package
Free Play & 1/2 price food
Health, dental, vision
Free mental well-being platform

About the Company

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career.
Our venues are high-energy, high-volume environments where performance matters and results are visible.
Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back.

Equal Opportunity

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.
As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.