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About the Role

As a Care Team Supervisor, you will lead a team of dedicated caregivers to provide compassionate home care services. You will play a key role in ensuring operational excellence and making a positive impact on the lives of patients.

Responsibilities

• Coordinate and schedule personal care services, including coverage for absences
• Maintain accurate client service records, plans of care, and caregiver schedules
• Review and manage service authorizations and contract-specific requirements
• Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery
• Support branch growth initiatives and operational planning
• Ensure compliance with all licensures, payer, contract, and regulatory standards
• Provide guidance, coaching, and support to caregivers
• Ensure caregiver compliance with trainings, certifications, and health assessments
• Conduct caregiver orientations
• Collaborate with payroll and timekeeping teams
• Monitor daily service delivery and caregiver availability
• Communicate effectively with caregivers, clients, case managers, and leadership
• Represent the company professionally within the community

Requirements

• High School Diploma or GED
• Strong computer proficiency and documentation skills
• Excellent organizational and multitasking abilities
• Professional verbal and written communication skills
• Strong leadership, coaching, and motivational skills
• Ability to thrive in a fast-paced, high-volume environment
• Reliable transportation and ability to travel locally
• Bilingual fluency may be required based on location

Skills

• Leadership
• Coaching
• Scheduling
• Documentation
• Communication
• Multitasking
• Operational planning

Location

• Brooklyn, NY

Work Type

• Full-Time
• On-Site

Experience Level

• Five years of experience in a fast-paced office or healthcare environment preferred
• Experience working with elderly or disabled populations preferred

Education Level

• High School Diploma or GED required
• Associate or bachelor’s degree preferred

Salary/Compensations

• $22-24 per hour

Benefits

• Collaborative and supportive work environment
• Tuition reimbursement for full-time employees
• Free continuing education opportunities
• Clear paths for career growth and advancement
• Comprehensive medical, dental, and vision insurance
• 401(K) with employer match
• Generous paid time off, including holidays and family/pet bereavement
• Pet insurance

About the Company

• Elara Caring is a home care provider serving over 60,000 patients daily.
• The company is committed to providing the Right Care, at the Right Time, in the Right Place.

Equal Opportunity

• We are an equal opportunity workplace and comply with state and federal affirmative action requirements.
• Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.