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About the Role
Mastercard Developers is seeking an experienced Product Manager to conceptualize, rationalize, and drive the development of new features leveraging Salesforce for Sales, Support, and Marketing use cases. This role involves owning Salesforce applications within the API Platform, contributing to strategy, design, and roadmap, and potentially driving execution across multiple teams.
Responsibilities
- Serve as the main owner for capabilities built on Salesforce.
- Monitor health and performance to ensure capabilities are operating within our standards.
- Identify areas of improvements and new ways to utilize Salesforce for a better developer experience.
- Partner with Sales teams to drive awareness and standardization of leads generated from Mastercard Developers.
Requirements
- Experience reviewing data reports and developing preliminary product enhancement recommendations.
- Experience helping develop and manage a product or project budget/P&Ls.
- Demonstrated success working with partners across other functions in support of product go-to market strategies.
- Ability to recognize discordant views and engage in constructive dialogue to resolve them.
- Experience leading the rapid prototyping process for at least one product feature.
- Experience executing on product features and enhancements, understanding underlying platform capabilities and limitations.
- Strong track record of contributing to the identification of innovative product features by drawing insights from competitor market data.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security training courses.
Skills
- Salesforce Community Cloud
- Salesforce Marketing Cloud
- Agentforce
- Pardot
- Lead Service
- Other Salesforce systems
Experience Level
- Senior Specialist
Benefits
- Paid parental leave
- Flexible work hours
- Gift matching
- Volunteer incentives
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- We are helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
- Our industry expertise is enhanced by our commitment to being a force of good in the world.
- We do well by doing good.
- Our core values of trust, partnership, agility, and thoughtful risk-taking are displayed in everything we do.
- Our culture of collaboration and inclusion makes our company a place where the best people choose to be.