About the Role
This role sits within our Investor Relations team, which helps corporate issuers access critical investor data and insights via the ingage CRM platform. You’ll be part of the client management function – onboarding new clients, helping to manage IT integration, training users and providing day-to-day client support – and in so doing helping to build long-term client relationships that maximise platform value.
Responsibilities
- Build trusted relationships across IR teams and C-suite; deliver demos, onboard users, and drive adoption of the ingage platform.
- Become a platform expert to lead training, pitch new features, and provide proactive and reactive client support.
- Collaborate with client IT teams on setup, data migration, and ensure compliance with ISO 27001 and 27701 standards.
- Cross-sell Investor Engagement solutions, support new business efforts, and identify opportunities to expand client usage and value.
- Stay current on tech and industry trends; represent the business at IR events and share insights across internal teams.
- Travel as needed and respond to time-sensitive client needs, including occasional out-of-hours support.
Requirements
- Proven track record of service delivery in the Investor Relations (IR) market.
- Good understanding of the challenges and demands of the IR function.
- Credibility to engage with senior IR professionals and decision-makers.
- Experience managing IR software platforms.
- Ability to navigate complex stakeholder environments with confidence and insight.
- Thrives in a client-focused environment.
- Ability to build strong, trusted relationships.
- Positive, solution-driven mindset.
- Tech-savvy, highly organised, and detail-oriented.
- Able to juggle multiple priorities, meet tight deadlines, and maintain exceptional quality standards.
- Natural team player.
- Flexibility, responsiveness, and a willingness to learn.
- Actively sharing knowledge and best practices to support collective success.
Skills
- Client Engagement
- Relationship Management
- Product Expertise
- Technical Implementation
- Commercial Growth
- Market Awareness
- Collaboration
Location
- London
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Flexible work
- Health and wellbeing rewards
- Share purchase plan with company contribution
- Recognition awards
- Team get togethers
- Investment in your future
About the Company
- Computershare’s Issuer Services (CIS) division provides administrative support to corporate clients and their shareholders.
- Within CIS, our Investor Engagement business brings together Georgeson, CMi2i, and ingage Investor Relations (IR) — combining expertise in proxy advisory, investor intelligence, and IR CRM technology.
- We're a global leader in financial administration with over 11,000 employees across more than 22 different countries.
- Our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Equal Opportunity
- We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us.
- Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all.
- For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
