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About the Role

This role sits at the intersection of solution architecture, technical implementation, and project delivery for HSBC’s client connectivity channels. You’ll design and deliver technically robust, secure, and scalable connectivity solutions for strategic corporate clients, leading complex onboarding and change initiatives across HSBCnet, APIs, SWIFT connectivity, and Host-to-Host (H2H)/file-based connectivity.

Responsibilities

Own the end-to-end technical approach for client connectivity implementations, including architecture decisions, sequencing, and technical artefacts
Lead technical client workshops to document current-state processes and define target-state automation
Design connectivity solutions across APIs, SWIFT connectivity, and H2H/file-based connectivity
Translate client requirements into clear technical deliverables
Document agreed solutions clearly, including statements of work, technical scope, assumptions, dependencies, and controls
Lead practical implementation of ISO 20022 for payments and reporting message formats
Ensure solution designs account for industry evolution, including SWIFT MT to MX migration impacts
Support testing of payment and receivables files in industry-accepted formats
Lead end-to-end delivery: planning, execution and cutover, with a strong emphasis on technical risk control
Partner closely with Project Management disciplines, while personally driving technical workstream governance, checkpoints, testing strategy, cutover planning along with critical care for customers post go live
Identify technical blockers and drive resolution to protect timelines and outcomes
Monitor post-launch connectivity performance and stability; identify optimization opportunities and implement continuous improvements
Provide pre-mandate technical support for RFI/RFP responses and solution proposals
Act as a consultative partner to Coverage/Sales
Serve as liaison across Client Service, Sales/Coverage, Product and IT, aligning global/regional/country stakeholders on a single delivery path
Act as a trusted advisor to client technology and treasury stakeholders—confidently leading workshops and senior stakeholder discussions

Requirements

Deep experience in client-facing solutioning and technical delivery: solution architecture, implementation, or technical consulting within banking/payments/treasury/fintech
Hands-on delivery of connectivity implementations using H2H/file-based and/or API-based technical
Strong working knowledge of payments and connectivity, including ACH, wires, real-time/instant payments
Proven ability to manage multiple complex workstreams and act as an escalation point, with strong stakeholder influence across business and technology teams
Excellent communication skills—able to translate between technical teams and non-technical stakeholders without losing accuracy
Familiarity with client platforms and technical patterns: ERPs (SAP, Oracle, NetSuite, Microsoft Dynamics) and TMS awareness (Kyriba, GTreasury, FIS Quantum, Integrity)
Experience supporting global or multi-country client rollouts; comfort operating in multicultural teams and time zones
Working knowledge of treasury operating models, centralization/standardization initiatives, and change management practices
Comfortable with structured delivery and transparency via tools such as JIRA, MS Project, Confluence (or equivalents)
Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Skills

APIs
SWIFT connectivity
H2H/file-based connectivity
HSBCnet
ISO 20022
SWIFT MT to MX migration
ACH
Wires
Real-time/instant payments
JIRA
MS Project
Confluence

Location

Work Type

Full-time

Experience Level

Senior

Benefits

Competitive pay and benefits package
Robust Wellness Hub
Tailored professional development opportunities
Employee Resource Groups
Generous matching gift program
Comprehensive program of immersive Sustainability and Climate Change Initiatives
Industry-leading volunteerism policy

About the Company

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.