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About the Role

This is a hands-on role where you'll support retail partners, engage customers, deliver product education, and drive retail sales. You will be the face of Pixi in store, building relationships with Beauty Advisors and store teams to ensure they have the knowledge and confidence to recommend Pixi products, while creating memorable experiences that encourage customers to discover and fall in love with the brand.

Responsibilities

Support the achievement of retail sales targets across assigned stores and the Pixi Boutique.
Maximize sales opportunities by delivering exceptional customer service and personalized product recommendations.
Build strong relationships with store teams to encourage enthusiasm and advocacy for the Pixi brand.
Support new product launches, promotions, and in-store events to drive customer engagement and sales.
Ensure Pixi fixtures are well stocked, clean, visually appealing, and reflect brand standards.
Share feedback from stores and customers to help identify sales opportunities.
Deliver engaging product knowledge through skincare & makeup training to Beauty Advisors and retail teams.
Build confidence in recommending Pixi products through simple, effective coaching and demonstrations.
Support teams with skincare consultations, shade matching, and routine building.
Encourage great selling behaviors through regular in-store support and product education.
Deliver customer masterclasses and events that introduce customers to the Pixi range and inspire purchases.
Welcome every customer with a warm, friendly, and approachable attitude.
Deliver personalized skincare consultations and beauty advice.
Build tailored skincare and makeup routines that meet individual customer needs.
Achieve personal sales targets and contribute to the overall success of the boutique.
Support daily boutique operations, including merchandising, stock replenishment, and maintaining high presentation standards.
Represent Pixi with enthusiasm, professionalism, and positivity at all times.
Share passion for skincare and beauty with customers and retail teams.
Keep up to date with new product launches and beauty trends.
Ensure every customer interaction reflects Pixi's friendly, approachable, and expert brand values.

Requirements

Experience in beauty, skincare, or cosmetics retail.
A genuine passion for skincare, makeup, and helping customers feel their best.
A proven ability to achieve personal sales targets.
Confidence delivering product demonstrations and consultations.
Excellent communication and relationship-building skills.
A positive, proactive attitude and willingness to travel across London and the South East.
Flexibility to work in both field and boutique environments as well as weekends and key retail periods.

Skills

Sales
Customer Service
Product Education
Relationship Building
Coaching
Skincare Consultations
Makeup Application
Visual Merchandising
Brand Ambassadorship

Location

London
South East England

Work Type

Field
Boutique
Retail

Experience Level

Sales experience
Retail experience

About the Company

Pixi is a beauty brand focused on skincare and makeup.