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About the Role

Canna Cabana is actively seeking knowledgeable, responsible, hardworking, dedicated, and mature individuals for Part-Time Sales Associate positions. Join us and become an important part of a company where the sky is the limit.

Responsibilities

• Greet customers and discuss type, quality, and quantity of merchandise or services required
• Maintain a high level of product and service knowledge
• Replace used stock, rotate current stock, and ensure satisfactory inventory levels
• Participate in merchandising and promotional activities for accessories
• Ensure store conditions are consistently upheld to established standards
• Adapt communication style to effectively deliver information to a range of individuals
• Maintain professionalism, tact, diplomacy, and sensitivity to portray the company positively
• Attempt to calm irate customers by explaining the situation and resolving the issue
• Take orders from customers and prepare products for purchase
• Ensure customer satisfaction with issue resolution and the resolution process
• Assist with display of merchandise
• Assist with inventory management
• Ensure accuracy in all transactions, inventory, and procedures
• Participate in all manner of store maintenance
• Prepare merchandise for purchase
• Work in partnership with management and other employees to maximize store sales and in-store presence
• Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager
• Ensure all health, safety, and security regulations are adhered to and required standards are met
• Abide by all company policies and procedures as directed by the Store/Assistant Managers
• Available to work any shift depending on Store Operation

Requirements

• Must provide a copy of completed Cannabis Retail Certification - CannSell License
• Must provide a copy of clean Criminal Background Check prior to start date
• Minimum 2-3 years of Retail Experience in sales and customer service required
• Must have knowledge of and passion for cannabis and accessories
• Must be available for shift work according to business needs, Monday to Sunday
• Ability to compute basic mathematical problems

Skills

• Excellent written and verbal communication skills
• Team player mentality
• Attention to detail
• Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice

Location

• 6231 Bathurst Street Bathurst & Steeles, North York, Ontario M2R2A5 Canada

Work Type

• Part-time
• Permanent

Experience Level

• Minimum 2-3 years of Retail Experience in sales and customer service required

Education Level

• Cannabis Retail Certification - CannSell License
• First Aid certification is considered an asset

Salary/Compensations

• $17.60 - $18.50 CAD per hour

Benefits

• Unlimited bonus earning potential

About the Company

• High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count.
• High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis.
• Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.
• Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.
• Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.
• High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50.
• High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.
• To discover the full impact of High Tide, visit www.hightideinc.com.