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About the Role

The Planned Giving (PG) Manager at MSF Canada will oversee all aspects of the PG unit, including marketing, donor engagement, estate administration, and mass marketing integration. They will cultivate relationships with loyal supporters, aligning their philanthropic goals with MSF’s mission of providing medical humanitarian aid worldwide.

Responsibilities

• Manage and lead the PG Officer, PG Estates Officer, and PG Coordinator.
• Maximize growth opportunities by providing strong people skills and industry knowledge.
• Lead stewardship, engagement, and acquisition strategies for the PG unit, developing and researching best practices to recruit and engage new and existing bequests.
• Increase income from donors (major, corporate, and planned giving) to fulfill strategic plan objectives.
• Lead MSF Canada Organizational Performance Management (OPM) cycle for the PG Unit, including budgeting, Annual Plan (AP), and quarterly reports.
• Ensure responsible use of resources, including accountability for budget, contracts, and suppliers.
• Recommend new strategies or draft proposals in anticipation of future needs.
• Mitigate risks by working with lawyers to ensure cash-flow, mitigating delays with estate distributions and contested estates.
• Provide expert ability to advise Estate Trustees and hold estate solicitors accountable.
• Collaborate with the Fundraising Systems Unit to improve the team's capacity to build a data-driven FR strategy and program.

Requirements

• Background in Nonprofit Management, Business Administration, Marketing, Communications, Finance, or Law.
• Demonstrated fundraising experience, with a strong focus on managing a Planned Giving portfolio in diverse settings such as charities, NGOs, or the financial sector.
• Proven ability to lead donor acquisition and marketing campaigns for legacy giving, including overseeing multi-channel strategies and audience segmentation.
• Experience managing relationships with 3rd party vendors and external legal counsel, ensuring compliance and effectiveness in planned giving operations.
• Proven track record of meeting clear performance metrics and fundraising goals in planned giving and legacy fundraising.
• Demonstrated success in leading and developing diverse teams, including direct reports, while fostering a positive work environment, providing constructive feedback, and implementing professional development initiatives.
• Skilled in strategic donor engagement, stewarding high-net-worth individuals and collaborating with financial advisors, wealth managers, and estate lawyers.
• Experience managing CRM systems and donor databases to track prospect engagement, performance, and reporting.
• Ability to navigate complex financial instruments and tax laws related to charitable giving while working with donors and legal professionals.
• Proficiency in English.
• Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

Skills

• People skills
• Industry knowledge
• Stewardship
• Engagement
• Acquisition strategies
• Budgeting
• Reporting
• Risk mitigation
• Estate law
• Data analysis
• CRM systems
• Donor databases
• Financial instruments
• Tax laws

Location

• Hybrid

Work Type

• 12-month contract
• Hybrid model: a minimum 40% presence in an MSF Canada officer per week.
• Regular hours Monday to Friday (9 a.m.–5 p.m., core hours 10 a.m.–3 p.m.); occasional evenings or weekends.

Experience Level

• Demonstrated fundraising experience
• Proven ability to lead donor acquisition and marketing campaigns
• Experience managing relationships with 3rd party vendors and external legal counsel
• Proven track record of meeting clear performance metrics and fundraising goals
• Demonstrated success in leading and developing diverse teams
• Skilled in strategic donor engagement
• Experience managing CRM systems and donor databases
• Ability to navigate complex financial instruments and tax laws

Education Level

• Background in Nonprofit Management, Business Administration, Marketing, Communications, Finance, or Law
• A Certified Fund-Raising Executive (CFRE) designation or coursework in planned giving, estate law, tax law, or financial planning is an asset

Benefits

• Comprehensive group insurance (health, dental, life, AD&D, prescriptions, etc.)
• 5% RRSP contribution (no matching required)
• 4 weeks’ vacation annually
• Health Spending Accounts
• Flexible work hours
• Annual Professional Development budget
• Employee & Family Assistance Program (EFAP)
• Access to internal Psychosocial Care Unit Services

About the Company

• At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality.
• We go where people’s medical needs are greatest.
• These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

Equal Opportunity

• MSF is committed to preventing abuse, inappropriate behavior, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated.