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About the Role

Pallet is seeking its first Founding Senior Revenue Operations leader to build the operating system behind the go-to-market organization. This role is crucial for evolving Pallet from founder-led selling into a repeatable revenue engine, creating the infrastructure, rigor, and operating cadence needed for scale. You will partner directly with Sales Leadership to enhance execution across the entire funnel, define success, build repeatable processes, drive accountability, and ensure reps have the necessary systems and enablement.

Responsibilities

Design and improve operational processes to enable predictable sales scaling.
Build reporting, dashboards, and operating cadences for executive decision-making.
Develop metrics for pipeline health, forecast accuracy, and team performance.
Own pipeline hygiene, opportunity inspection, and forecasting accuracy.
Create repeatable pipeline review processes and establish CRM discipline expectations.
Partner with Sales Leadership to improve SDR and AE accountability through reporting, metrics, and operational rigor.
Design lead routing, territory management, and account allocation frameworks.
Own commission administration and support operational planning for the sales organization.
Partner cross-functionally with Marketing and Finance to improve reporting, attribution, and data quality.

Requirements

5+ years of Revenue Operations, Sales Operations, or GTM Operations experience in a high-growth B2B SaaS company.
Experience scaling sales organizations from founder-led selling into a structured, repeatable revenue engine.
Proven ability to build operational processes from scratch while influencing cross-functional stakeholders.
Strong analytical mindset with a bias toward action and a track record of solving ambiguous business problems through systems and process design.

Skills

Salesforce
Gong
Outreach
Apollo
Clari
HubSpot

Location

Onsite (5 days/week)
Remote (U.S.)

Work Type

Full-time
Onsite
Remote

Experience Level

Senior

Salary/Compensations

$180,000 - $210,000

Benefits

Competitive equity
Health, Vision, and Dental benefits
Flexible PTO
Life Insurance and Accidental Insurance
Short-Term Disability Coverage
401k option
Paid parental leave
Yearly learning and development stipend
Commuter benefits for Bay Area employees
Uber ride stipend for late work
Remote office home stipend
Daily catered lunches
Onboarding trip to San Francisco HQ for remote employees
Monthly happy hours
Annual Company Offsites

About the Company

Pallet is building AI Agents to transform the $12 trillion global logistics industry.
Raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures.
Achieved 700% revenue growth in under two years.
Mission to increase global supply chain efficiency by automating manual workflows.
Flagship platform provides end-to-end visibility, control, and optimization.
Newest product, CoPallet, introduces AI Agents for real-time request understanding and execution.
Positioned to build the next $10B company in logistics.
Team includes leaders from Google, DoorDash, and YC.

Equal Opportunity

Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pallet is an Equal Opportunity Employer.
We make all employment decisions based solely on merit.
We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic.
We prohibit any form of discrimination or harassment.
This policy applies to all terms and conditions of employment, including hiring.