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About the Role

Join an exciting journey where you can grow and develop alongside a highly skilled and diverse team, helping you overcome obstacles and reach your destination.

Responsibilities

• Attend, guide, and direct passengers at each contact point according to established procedures to ensure safe flight operations and quality service.
• Ensure excellent customer service by meeting customer needs and requirements to drive continuous improvement.
• Support supervisors, team leads, or other colleagues during delays, interrupted flights, overbooking, or cancellations by performing assigned duties to drive continuous improvement.

Requirements

• 6 months of experience in customer service and client relations.
• High school diploma.
• B2 level English proficiency (indispensable).

Location

• London Heathrow International Airport

Work Type

• Part-time

Experience Level

• Entry-level

Education Level

• High school