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About the Role
The Head of Sales is a Lead Cashier who provides excellent customer service, handles transactions accurately, and contributes to the store's mission by enhancing the customer experience and increasing sales performance. This role also involves supporting team members and providing feedback for service improvement.
Responsibilities
- Ringing up sales
- Answering customer questions
- Providing stand-out service
- Handling cash and credit purchases with precision
- Enhancing the experience of other employees by being friendly and helpful
- Offering assistance to team members
- Giving feedback to management about service improvements
- Adapting to various situations with ease
- Being flexible
Requirements
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Able to maintain a flexible work schedule including nights and weekends
- Able to multitask in a fast paced environment
- Able to work effectively with others in a team oriented environment and provided excellent customer service
Skills
- Customer service
- Cash handling
- Credit card processing
- Basic math skills (add, subtract, multiply, divide)
- Ability to compute rate, ratio, and percent
- Ability to draw and interpret bar graphs
- Teamwork
- Communication
Work Type
- Full-time
Experience Level
- 1-3 months related experience
Education Level
- High school diploma or GED
Benefits
- Comprehensive benefits intended to enhance employee physical, financial, spiritual and professional health
About the Company
- Out of the Closet (OTC) was founded in 1990 to help raise funds and awareness for AIDS Healthcare Foundation (AHF). 96 cents of every dollar made goes to AHF's HIV prevention and treatment services.
- OTC offers high-quality HIV testing services at all locations.
- AHF's core values are Patient-Centered, Value Employees, Respect for Diversity, Nimble, and Fight for What's Right.