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About the Role

The Field Application Specialist reports to the Manager, Application Specialists and is responsible for facilitating training and practicums, as well as providing advanced technical support for HammerHead equipment applications. This position contributes to our high level of customer support by acting as a trusted advisor and conducting activities with the highest degree of integrity, efficiency, and professionalism.

Responsibilities

Travel to multiple job/construction sites throughout the year via air and highways.
Facilitate customer training using highly specialized industry expertise and principles of adult learning theory.
Support sales by conducting pilot programs, providing technical support for rental equipment, and performing live above-ground demonstrations for prospective customers.
Assess trainees using a standardized rubric for certification purposes.
Maintain a high level of product knowledge of the HammerHead Trenchless product lines.
Act as subject matter expert for the development of training curriculum, testing, and materials.
Test products in the field and at the main facility.
Provide regular feedback to product management from customers regarding current issues and future needs.
Participate in regional and national trade shows.
Maintain budgeted expense levels.

Requirements

High school diploma or equivalent required.
Valid US driver's license required; must be able to rent a car in anywhere in the United States.
Mechanical mindset.
Prior experience with (CIPP) Cure in Place Pipe is preferred.
Experience in the plumbing industry, as a trainer, project manager, project supervisor, or crew leader is preferred.
Demonstrated record of working in a close, collaborative, team environment with a persona that embodies the essence of "we" over "me."
Basic knowledge of Microsoft Word and PowerPoint or equivalent.
Results-oriented, hands-on approach to customer support and training.
Ability to mentor and coach customers on best practices.
Critical reasoning skills and the ability to listen and acquire critical information.
Confident while at the same time having the ability to be sincerely approachable and personable.
Self-starter with the self-discipline to schedule and complete tasks without direct supervision.
Applicants must be legally authorized to work in the United States.
We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future.

Skills

Principles of adult learning theory
Product knowledge of HammerHead Trenchless product lines
Microsoft Word
PowerPoint

Location

Lake Mills, WI
Remote

Work Type

Onsite
Remote

Experience Level

Field Application Specialist II

Education Level

High school diploma or equivalent

Salary/Compensations

$84,000-$105,000

Benefits

Competitive salary
Affordable and top tier medical/dental/vision plan
401k
Casual dress code
Mental health resources
Financial health resources
20 hours of paid time to volunteer in the community
Tuition reimbursement
Opportunities to move into new areas of interest
Promotion opportunities
Potential eligibility for an incentive program
Access to pay early with the dailypay app

About the Company

HammerHead is a division of The Toro Company.
HammerHead delivers a unique combination of rehabilitation, replacement, and installation equipment and consumables for the underground construction market.
HammerHead offers unmatched field support and project consultation to customers worldwide.

Equal Opportunity

The Toro Company is an Equal Opportunity Employer.
We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors.
We are committed to creating a welcoming environment for all employees.