Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Area Manager oversees multiple properties, focusing on leadership, staff supervision, and lease management to maintain low vacancies and preserve asset value.

Responsibilities

• Review, monitor, and evaluate monthly financial statements for each community and prepare variance and operating reports.
• Supervise, authorize, monitor, and administer contract services, repairs, supplies, and approve expenses exceeding on-site authority.
• Ensure proper contract, insurance, and scope of work for all capital repairs or projects.
• Implement, monitor, and evaluate the status of all on-site projects, including turnovers, capital projects, special projects, and contractor or staff repairs.
• Monitor and achieve acceptable levels of unit turnover, market and renewal rates, occupancy, delinquency, bad debt, expirations, and renewals for each community.
• Regularly review rent roll, lease renewal, expiration management, and financial reports to direct property focus and priorities.
• Assess and anticipate appropriate marketing tools to maximize qualified traffic while minimizing unit turnover and vacancy time.
• Conduct monthly audits of tenant files for compliance.
• Implement, monitor, and ensure proper, timely, and accurate record keeping for lease files, vendor files, invoices, replacement schedules, payroll, move-out dispositions, and bank deposits.
• Monitor and evaluate standards for acceptable outer appeal and cleanliness of all communities.
• Implement, monitor, and evaluate standards for unit turns, service requests, grounds, and other maintenance-related responsibilities.
• Recognize and offer appropriate alternatives for deferred maintenance, capital needs, and life/safety issues.
• Implement and evaluate proper staffing needs for each community to maximize net income and resident retention.
• Ensure the maximum level of service and commitment to resident retention.
• Oversee multiple properties and manage the timely lease-up of new properties in Seattle.
• Conduct weekly site visits, inspecting units, common areas, maintenance storerooms, and exteriors/interiors.
• Complete annual reports to funders accurately and on time; accompany funders on-site for inspections and respond to deficiency issues.
• Report and document all incidents, maintenance needs, and operational issues in writing through the assigned platform within 24-48 hours for non-emergent issues.
• Foster a clean and safe environment.
• Engage with assigned training and comply with deadlines.
• Utilize Personal Protective Equipment (PPE) and follow protocols.
• Perform other duties as assigned.

Requirements

• Associate Degree in Property Management, a related field, or equivalent experience.
• Minimum of five years of experience at a senior management level in residential property management, facilities management, or housing programs and services.
• Strong management, team-building, and interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to work with people of diverse economic, social, and ethnic backgrounds.
• Commitment to learning about and embracing the Housing First model.
• Commitment to and interest in housing very low-income and homeless people and working with housing and human services.
• Demonstrated ability to develop and implement new policies and procedures and manage operations in a growth model.
• Familiarity with commercial leasing and management and/or property development.
• Strong administrative and financial management skills.
• Proficient with building maintenance systems.
• Proficient with computer systems.
• Knowledge of landlord-tenant law and procedures.
• Ability to understand and deal effectively with resident, vendor, or personnel concerns or issues according to Company policy.
• Must have a valid Washington State driver’s license and meet minimum driver liability insurance requirements.
• Must pass motor vehicle/driving record checks.
• Must have regular access to a reliable vehicle.
• Must pass criminal background checks and drug screening.

Skills

• Management
• Team-building
• Interpersonal skills
• Verbal communication
• Written communication
• Financial management
• Administrative skills
• Building maintenance systems
• Computer systems
• Landlord-tenant law
• Commercial leasing
• Property development
• Housing First model
• Supportive housing
• Community relations
• Public relations

Location

• Seattle Area / King County

Work Type

• Full-time
• On-call duties

Experience Level

• Senior management level

Education Level

• Associate Degree in Property Management or related field, or equivalent experience

Salary/Compensations

• $78,000-$85,000 annually

Benefits

• Generous vacation and sick leave
• 10 paid holidays and 1 floating holiday
• Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options)
• Employer-Paid Life and AD&D Insurance
• 403b offered for non-union employees
• Employee Assistance Program
• Travel Assistance Program
• Aflac offered for all employees

About the Company

• The Low Income Housing Institute (LIHI) has a 30-year history of owning and managing low-income housing, developing innovative solutions to homelessness, advocating for housing justice, providing supportive services, and operating hygiene services.
• LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units, serving diverse populations including families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities.
• LIHI is a leading nonprofit housing organization in the state, with properties across Seattle, King County, and five adjacent counties.
• LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness, serving thousands of homeless people annually.
• LIHI staff are collaborative, dynamic, and dedicated to ending homelessness and creating supportive communities.

Equal Opportunity

• The job description does not contain an explicit Equal Opportunity statement.