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About the Role

Humana is seeking a strategic and highly skilled Lead, Storytelling to join their Enterprise AI team. This role is responsible for translating complex AI strategy, products, and capabilities into compelling, clear, and actionable narratives tailored for executives, business leaders, and product teams. This leader will operate at the intersection of strategy, product, and executive engagement, shaping how the AI vision is understood, adopted, and scaled across the enterprise.

Responsibilities

Develop clear, compelling narratives that articulate the Enterprise AI vision, strategy, and roadmap.
Craft high-impact presentations, briefings, and storytelling assets for executive leadership.
Translate complex AI concepts into accessible, business-relevant value stories.
Ensure consistency of message across current capabilities, near-term initiatives, and long-term vision.
Create and maintain a portfolio of storytelling assets, including executive presentations, board-level materials, digital content, and strategic narratives.
Partner with product and technical teams to distill insights into clear, engaging, audience-specific content.
Continuously evolve storytelling formats to leverage modern, digital-first communication approaches.
Help leaders and teams understand existing and upcoming AI capabilities and how to engage with them.
Support key moments in the AI journey, including launches, milestones, adoption drives, and scaling initiatives.
Create narratives that connect AI strategy to business outcomes and measurable impact.
Inform and shape broader Change & Communications strategies.
Collaborate with change management, HR, and communications teams to ensure alignment and amplification of key messages.
Provide storytelling frameworks and content that enable others to communicate effectively.
Work closely with Enterprise AI leadership, product and engineering teams, business unit stakeholders, and Change & Communications partners.
Function as a trusted advisor to leaders on how to communicate complex ideas with clarity and influence.

Requirements

8+ years of experience in strategic storytelling, executive communications, consulting, product marketing, or similar roles.
Bachelor’s degree or equivalent experience in the Technology, Leadership, or Communications fields preferably.
Strong familiarity with AI concepts (e.g., GenAI, machine learning, data platforms) and their business applications.
Proven ability to create executive-level presentations and narratives.
Strong understanding of how to translate technical or complex topics into business-friendly storytelling.
Exceptional writing, visual storytelling, and presentation design skills.
Experience collaborating with senior leaders and influencing at the executive level.
Ability to operate in ambiguous, fast-paced, and evolving environments.
Demonstrated success supporting C-suite or senior executive communications in complex enterprises.
Experience working within Enterprise AI, advanced analytics, or digital transformation programs at scale.
Background in management consulting, strategy, or internal strategy teams.
Familiarity with enterprise-scale change programs.
Experience with modern storytelling tools (e.g., Figma, PowerPoint, Adobe, storytelling platforms).
Experience driving storytelling for product launches, platform adoption, or capability scaling initiatives.
Proven ability to shape narratives in support of large-scale change, transformation, or innovation programs.
Advanced proficiency with modern storytelling and design tools (e.g., PowerPoint, Figma, Adobe Creative Suite, video/multimedia tools).
Experience creating digital-first storytelling experiences (interactive content, executive dashboards, intranet experiences, etc.).
AI, Product, and Technical Certifications are a plus.

Skills

Strategic Storytelling
Executive Communications
Consulting
Product Marketing
AI Concepts (GenAI, machine learning, data platforms)
Business Applications of AI
Executive-Level Presentations
Narrative Development
Translating Technical Topics
Business-Friendly Storytelling
Writing
Visual Storytelling
Presentation Design
Collaboration with Senior Leaders
Executive Influence
Operating in Ambiguous Environments
Fast-Paced Environments
Evolving Environments
C-Suite Communications
Senior Executive Communications
Enterprise AI
Advanced Analytics
Digital Transformation Programs
Management Consulting
Strategy
Internal Strategy
Enterprise-Scale Change Programs
Modern Storytelling Tools (Figma, PowerPoint, Adobe)
Storytelling Platforms
Product Launch Storytelling
Platform Adoption Storytelling
Capability Scaling Storytelling
Large-Scale Change Programs
Transformation Programs
Innovation Programs
Modern Design Tools (PowerPoint, Figma, Adobe Creative Suite, video/multimedia tools)
Digital-First Storytelling Experiences
Interactive Content
Executive Dashboards
Intranet Experiences

Location

Louisville, KY
Chicago, IL
New York, NY

Work Type

Hybrid

Experience Level

Lead
8+ years

Education Level

Bachelor’s degree or equivalent experience in Technology, Leadership, or Communications fields

Salary/Compensations

$115,200 - $158,400 per year

Benefits

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
Short-term disability
Long-term disability
Life insurance

About the Company

Humana is a Fortune 50 healthcare leader dedicated to improving the health and well-being of seniors and lower-income Americans.
Through innovative technology and data-driven solutions, Humana is transforming healthcare delivery to make high-quality care more accessible, affordable, and personalized.
Humana's technology organization plays a critical role in delivery, differentiation, and growth of Humana’s offerings to members, patients, and providers.
Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company.
Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.
These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.
This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.