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About the Role

The Client Services Assistant serves as the first point of contact for clients, visitors, and callers while ensuring the smooth day-to-day operations of the office. This role requires exceptional client service, strong organizational skills, attention to detail, and the ability to thrive in a fast-paced professional environment.

Responsibilities

• Deliver exceptional client service by greeting and assisting clients, visitors, attorneys, and staff in a professional and welcoming manner.
• Answer and direct all incoming calls received at the main reception desk.
• Manage visitor registration, assign offices to visiting attorneys, and coordinate conference room reservations.
• Coordinate meeting logistics, including catering, technology, room setup, and meeting supplies.
• Manage food orders for the office and coordinate catering for meetings and events.
• Provide administrative support, including preparing expense reports, check requests, new business memos, mailings, presentation binders, electronic files, travel arrangements, and meeting scheduling.
• Assist with the planning, coordination, and execution of office events and programs in partnership with Human Resources, Recruiting, Business Development, and other departments.
• Support additional administrative and operational projects as assigned.

Requirements

• 3+ years of experience in a professional services environment (law firm experience preferred).
• Outstanding administrative, organizational, and interpersonal skills.
• Exceptional attention to detail, accuracy, and proofreading abilities.
• Strong verbal and written communication skills with a polished, professional demeanor.
• Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
• Proactive, self-motivated approach with excellent judgment and problem-solving skills.
• Positive, collaborative, and client-service-oriented attitude with the ability to interact effectively with attorneys, clients, and staff at all levels.
• Professional appearance and ability to handle confidential and sensitive matters with discretion.
• Flexibility to adapt to changing priorities, technologies, and office procedures.

Skills

• Microsoft Office (Outlook, Word, Excel, PowerPoint)

Location

• Austin, Texas

Work Type

• Full-time
• In-office attendance required five days per week
• Occasional overtime required

Experience Level

• 3+ years of experience

Education Level

• Bachelor's degree preferred, or an equivalent combination of education and relevant experience.

Salary/Compensations

• $50-$60k

About the Company

• Pillsbury Winthrop Shaw Pittman LLP is a law firm.

Equal Opportunity

• Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.
• If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.