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About the Role

Rescom Financial Services is a seasoned and respected mortgage provider seeking a highly organised and proactive Office Manager to join our team in Austin, Texas. The ideal candidate will be the backbone of our office operations, ensuring a smooth and efficient work environment that allows our mortgage professionals to focus on providing exceptional service. You will be instrumental in maintaining the positive, focused, and client-centred culture that defines our company.

Responsibilities

• Oversee the day-to-day operations of the office to ensure everything runs smoothly.
• Manage office supplies, inventory, and place orders as necessary.
• Act as the first point of contact for visitors, clients, and vendors, embodying the company's professional and welcoming ethos.
• Organise and coordinate company meetings, appointments, and corporate events.
• Handle incoming and outgoing correspondence, including emails and phone calls.
• Liaise with facility management vendors, including cleaning, catering, and security services.
• Assist with the onboarding process for new employees and provide general administrative support to the team.
• Manage office budgets, process invoices, and assist with expense reports.
• Ensure the office environment is clean, organised, and compliant with health and safety regulations.

Requirements

• Proven experience in an Office Manager, Front Office Manager, or senior Administrative Assistant role.
• Exceptional organisational and time-management skills, with a proven ability to prioritise tasks and meet deadlines.
• Strong written and verbal communication skills, with a professional and courteous manner.
• Proficiency in the full Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent problem-solving abilities and a proactive, can-do attitude.
• The ability to work independently and as part of a team in a fast-paced environment.
• A high level of discretion and professionalism when handling confidential information.
• Previous experience within the financial services or mortgage industry is highly desirable but not essential.

Skills

• Organisational skills
• Time-management skills
• Written communication skills
• Verbal communication skills
• Microsoft Office Suite proficiency
• Problem-solving abilities
• Proactive attitude
• Teamwork
• Discretion
• Professionalism

Location

• Austin, Texas, United States

Work Type

• Full-time

Salary/Compensations

• $120,000 - $180,000 USD per annum

About the Company

• Rescom Financial Services is a seasoned and respected mortgage provider, dedicated to advising clients every step of the way with professionalism and an upbeat, friendly attitude. We believe that our experience is paramount, but the experience our clients have with us is what truly sets us apart.