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About the Role

We are looking for an Enterprise Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within the Enterprise sector. You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. You possess a strategic approach to selling and strive to meet/exceed revenue goals, will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities

Research customer business and prepare thoughtful questions and insights in advance of customer meetings.
Understand and clarify customer objectives and challenges by asking layered, open-ended questions.
Build relationships with multiple stakeholders across the customer's organization.
Adapt communication style and content to suit different stakeholders.
Lead with solutions, not products, when making recommendations aligned to customer objectives.
Sell with integrity.
Drive customer decision-making by achieving a shared vision and proactively considering value propositions.
Apply business acumen when crafting and negotiating commercial agreements.
Use data and insights to support investment recommendations or overcome customer objections.
Proactively mitigate churn risk with a customer-centric approach.
Engage customers to confirm and clarify value, adapting strategy to optimize ROI.
Drive customer growth by identifying opportunities to deliver greater value.
Apply business acumen in account planning by considering economic, industry, and company factors.
Map key stakeholders to assess relationship strength and create outreach strategy.
Agree to joint accountability with colleagues and cross-functional teams for customer success.
Practice humility and seek help from colleagues when facing challenges.
Maintain discipline in territory and account planning, forecasting, and quota attainment.
Follow best practices when using CRM and other sales tools to manage sales and buyer cycles.

Requirements

5+ years of applicable sales experience.
Fluent in English.
Experience with SaaS platform selling.
Knowledge of software contract terms and conditions with the ability to create fair transactions.
Strong negotiation and accurate forecasting skills.
Experience carrying a revenue target with the ability to develop compelling strategies that deliver results.
Demonstrated ability to find and manage high-level business in an evangelistic sales environment.
Ability to gather and use data to inform decision making and persuade others.
Ability to assess business opportunities and read prospective buyers.
Ability to provide innovative solutions to complex problems in a high-octane environment.
Demonstrated AI fluency and consistent use of AI tools in everyday work.
Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors.

Skills

Communication
Negotiation
Forecasting
Pipelining
Adaptability

Location

London

Work Type

Hybrid

Experience Level

5+ years

About the Company

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce.
Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.
We're also committed to providing transformational opportunities for our own employees by investing in their growth.
We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.

Equal Opportunity

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