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About the Role

Mr. Holland's Home Services is seeking an experienced Residential Drain Technician to join their growing team. This role involves diagnosing and resolving residential drain and sewer issues, communicating with homeowners, and maintaining company equipment and vehicles.

Responsibilities

• Locate and diagnose residential drain and sewer issues, assessing the scope of work required.
• Clearly explain problems and repair options to homeowners with transparent cost assessments.
• Clean, unclog, and maintain sewer and drain lines using professional-grade equipment.
• Complete all service records, warranties, and paperwork accurately via our mobile platform.
• Maintain a clean, organized, and well-stocked company truck while adhering to all safety and service standards.
• Actively participate in morning huddles, technical training sessions, and team retreats.

Requirements

• Mechanically inclined with a basic understanding of plumbing systems.
• Some drain cleaning experience is a plus, but we are willing to train the right "coachable" candidate.
• A positive attitude and the ability to remain calm and professional in "messy" situations.
• Strong verbal and written skills to connect with customers and the team.
• A proven attendance record, a valid driver’s license (insurable), and the ability to pass a drug screen/background check.
• Ability to lift and/or carry up to 50-75 lbs.
• Ability to frequent stoop, kneel and crouch to work in tight spaces.
• Ability to climb and work from ladders.
• Must be able to work in both extreme heat and cold, as well as adverse weather conditions.
• Must be able to push, pull, and carry heavy equipment.

Skills

• Drain cleaning
• Plumbing systems
• Customer service
• Problem-solving
• Communication

Location

• Milwaukee
• Suburbs

Work Type

• Full-time

Experience Level

• Experienced
• Willing to train

Salary/Compensations

• $18-$30 per hour

Benefits

• Medical (3 affordable medical plans to choose from)
• Dental Insurance
• Vision Insurance
• Company Paid Short-Term Disability
• Company Paid Long-Term Disability
• Company Paid Life Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Accounts
• Health Savings Accounts
• Supplemental Medical Insurance
• Pet Insurance
• ID & Legal Shield
• 401k with Company Match
• Tuition Reimbursement
• Paid Time Off
• 9 Paid Holidays

About the Company

• Since 1997, Mr. Holland’s Home Services has grown from humble beginnings into a leading name across Milwaukee and its suburbs.
• Great company culture that focuses on growth, teamwork, and respect, and we like to have fun too!