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About the Role

The Community Outreach & Youth Enrichment Specialist is responsible for identifying agency-wide volunteer needs, recruiting, orienting, and training volunteers, making appropriate site placements, supporting staff to utilize volunteers, maintaining the volunteer database, evaluating the volunteer program, and coordinating volunteer appreciation efforts. This position also coordinates summer programming, assists with special events for students and families, incentive field trips, and youth development programs, and develops and leads staff trainings related to youth enrichment.

Responsibilities

Collaborate with staff, campus teams, community partners, and volunteers to identify volunteer needs and opportunities.
Develop and implement volunteer recruitment, onboarding, screening, placement, and retention strategies.
Coordinate volunteer processing activities including applications, background checks, campus clearances, orientation, and placement.
Manage volunteer databases and maintain accurate records of volunteer participation, hours, training completion, and engagement outcomes.
Support the development, implementation, and expansion of volunteer programs.
Coordinate and represent CIS at volunteer fairs, community outreach events, and recruitment opportunities.
Serve as the primary liaison for volunteer inquiries and support campus staff in effectively utilizing volunteers.
Assist with the creation, coordination, and implementation of volunteer trainings, onboarding materials, and resource guides.
Evaluate volunteer engagement efforts through surveys, feedback sessions, and data analysis.
Prepare reports documenting volunteer engagement outcomes, participation trends, and program effectiveness.
Assist with volunteer recognition initiatives, appreciation events, and retention strategies.
Serve as an ambassador for CIS and promote volunteer opportunities throughout the community.
Plan, coordinate, and implement youth enrichment activities, family engagement events, incentive programs, field trips, and out-of-school-time programming.
Coordinate and support Back-to-School events and other agency-wide student and family engagement initiatives.
Host internal and external stakeholder input sessions to gather feedback and assess program effectiveness.
Design, implement, and evaluate youth enrichment activities that support academic achievement, social-emotional learning, career exploration, and positive youth development.
Manage the Youth Enrichment Lending Library, supply inventory, activity kits, and distribution systems.
Create and manage summer programming materials, activity resources, and supply kits.
Coordinate reservations, vendors, contracts, transportation logistics, and event details for youth enrichment activities and field trips.
Collect and analyze participant feedback, survey data, and student outcome measures to evaluate program value.
Develop recommendations for program improvements based on data, stakeholder feedback, and best practices.
Develop and facilitate volunteer and youth enrichment trainings.
Assist with the development, implementation, and continuous improvement of policies, procedures, standards, operating procedures (SOPs), and program resources.
Design and create marketing, outreach, recruitment, and promotional materials.
Support the planning and execution of volunteer recruitment campaigns, Reading Buddies expansion efforts, volunteer fairs, and community engagement initiatives.
Assist with soliciting sponsorships, community partnerships, and in-kind support for programs, events, and activities.
Monitor and analyze program participation, survey results, and outcome data for continuous quality improvement.
Participate in cross-departmental planning, collaboration, and problem-solving efforts.
Promote and maintain agency culture, standards, and systems.
Perform other duties as assigned.

Requirements

2+ years’ experience developing, managing, and training volunteers in a professional or volunteer capacity is required.
Experience in a school setting or on multiple sites is highly preferred.
2+ years’ experience developing and leading experiential, enriching youth programs.
Demonstrated experience coordinating the design and creation of materials to market/promote programs and events.
Demonstrated experience organizing and facilitating events for small and large groups of students and families.
Demonstrated experience leading cross-collaborative work groups for multiple teams, contractors, and vendors.
Demonstrated experience creating and facilitating training programs for staff and volunteers.
Demonstrated experience in executing projects effectively with little direction.
Access to reliable transportation is necessary.
Knowledge of principles and practices of supervising, training, and managing volunteers.
Knowledge of principles and practices of developing, designing, coordinating, and evaluating recreational out-of-school time and/or summer programs, activities, and events.
Strong project management, time management, and organizational skills.
Solid communication and interpersonal skills with the ability to be personable yet persuasive.
Ability to collaborate with executives, operations teams, creative teams, program development teams, and community partners.
Strong skills and demonstrated ability to track and assess data from different audiences to guide program design and implementation.
Demonstrated ability to exercise sound judgment and work independently on complex initiatives.
Demonstrated ability to operate with humility, an open mind, and a sense of urgency.
Demonstrated ability to thrive under pressure in complex and ambiguous situations.
Demonstrated ability to maintain professional demeanor and appearance.

Skills

Volunteer management
Youth program development
Event coordination
Marketing material creation
Training facilitation
Project management
Time management
Organizational skills
Communication skills
Interpersonal skills
Collaboration
Data analysis
Independent work
Problem-solving

Location

In-person / CISCT Administrative Office / Austin, Texas
Frequent travel within the Central Texas 5-county region

Work Type

Full-Time
In-person
Occasional evenings and weekends

Experience Level

2+ years of experience developing, managing, and training volunteers
2+ years of experience developing and leading youth programs

Education Level

Bachelor’s degree required, preferably in social work, education, or human services field

Salary/Compensations

$4,166.67 ($50,000 / annual)

Benefits

Ongoing training, supervision, and career pathways
Build partnerships that extend beyond the classroom
4+ weeks of holidays
2 weeks of vacation time
Personal days
Sick days
Financial stipends for qualified staff (Active Texas Mental Health License)
100% employer-paid employee medical plan available
Family subsidies for medical plan
Dental insurance
Vision insurance
Life insurance
Disability insurance
403(b) retirement plan with employer match

About the Company

Rooted in community for over 40 years, Communities In Schools of Central Texas (CISCT) is a sophisticated 501(c)(3) nonprofit organization in Austin, Texas.
Communities In Schools (CIS) is a national organization that ensures every student has what they need to realize their full potential in school and beyond.
At CISCT, our mission is simple: surround students with a community of support, empowering them to stay in school and achieve in life.

Equal Opportunity

Communities In Schools of Central Texas is proud to be an equal opportunity employer.