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About the Role

The Sr Manager, Vendor Management Business Operations is responsible for developing and managing relationships with third-party vendors to ensure quality, performance, cost-effectiveness, and compliance with organizational standards. This role works cross-functionally with internal stakeholders to optimize vendor performance, negotiate contracts, mitigate risks, and drive value from vendor partnerships.

Responsibilities

• Develop and maintain strategic relationships with vendors and suppliers.
• Oversee and manage vendor workforce operations exceeding 300+ vendor personnel, ensuring appropriate staffing levels, workforce planning, productivity, performance management, training compliance, and alignment with business objectives and service level commitments.
• Resolve vendor performance issues and escalate concerns when necessary.
• Lead vendor selection, onboarding, and contract negotiation processes.
• Manage contract renewals, amendments, and termination processes.
• Monitor vendor performance against service level agreements (SLAs), key performance indicators (KPIs), and contractual obligations.
• Analyze vendor spend, performance metrics, and market trends to support strategic decision-making.
• Track operational trends, forecasting needs, and capacity planning to support business growth.
• Manage monthly vendor operating budgets, ensuring expenses are tracked, forecasted, and aligned with approved financial plans and organizational objectives.
• Ensure vendor compliance with company policies, regulatory requirements, and security standards.
• Assess and mitigate vendor-related risks, including financial, operational, and compliance risks.
• Collaborate with Procurement, Finance, Legal, Operations, and business stakeholders on vendor-related activities; to monitor vendor spend, reconcile invoices, investigate billing discrepancies, and ensure timely payment processing.
• Maintain accurate vendor records, documentation, and reporting.
• Identify opportunities for cost savings, process improvements, and operational efficiencies.
• Conduct regular business reviews with vendors to assess performance, identify issues, and implement improvement plans.

Requirements

• Strong negotiation and contract management skills.
• Experience managing vendor performance and supplier relationships.
• Excellent analytical, communication, and problem-solving abilities.
• Proficiency with Microsoft Office Suite, particularly Excel and Power BI.
• Ability to manage multiple priorities and work effectively with cross-functional teams.

Skills

• Negotiation
• Contract Management
• Vendor Performance Management
• Supplier Relationship Management
• Analytical Skills
• Communication Skills
• Problem-Solving
• Microsoft Office Suite
• Excel
• Power BI
• Cross-functional Teamwork
• Strategic Sourcing
• Risk Assessment
• Financial Analysis
• Data Analysis
• Reporting

Location

• Remote

Work Type

• Remote
• Full-time

Experience Level

• 5+ years of experience in vendor management, procurement, sourcing, supply chain, or contract management.

Education Level

• Bachelor’s degree in business administration, Supply Chain Management, Finance, Operations, or a related field. Substantial professional experience may be considered in lieu of a formal degree.

Salary/Compensations

• $149,000 - $155,000 annually

About the Company

• Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).

Equal Opportunity

• PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.