Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Under the supervision of the Program Director, implements the on-going operation of a supportive housing residence for formerly homeless persons living with severe mental illness and/or substance abuse disorders. Provides regular structured supervisions to facilitate professional growth for social services staff members.

Responsibilities

• Implements the on-going operation of a supportive housing residence.
• Provides regular structured supervisions to social services staff members.
• Prepares monthly and quarterly reports on delivery of services and expenditures.
• Develops and maintains a complete social service staffing schedule.
• Recruits, interviews, hires and evaluates staff.
• Ensures compliance with organizational standards of confidentiality in handling of records.
• Attends all internal trainings, development conferences and other mandated trainings.
• Develops trainings and makes presentations to staff.
• Creates individualized training plans for each staff member.
• Ensures that the supportive housing program's operations conform to and are operated within the guidelines, rules and regulations set forth by the funding agency.
• Oversees the development and implementation of individualized service plans.
• Provides ongoing monitoring of tenants physical, emotional, and practical needs.
• Provides crisis intervention, assessment and evaluates the tenant’s needs.
• Links tenants with vital community resources including medical, mental health and support groups.
• Leads monthly tenant meetings and program events.
• Oversees the day-to-day functions of the social services staff.
• Collaborates with building management/HRA and other external agencies to ensure tenant advocacy and effective rendering of services.
• Conducts periodic internal file review and implements Quality Assurance measures.
• Organizes and conducts onsite and offsite training opportunities for professional development of staff.
• Collaborates with Program Director in the implementation of crisis prevention and/or intervention strategies.
• Participates in all trainings, meetings, IRC meetings, internal and external audits.
• Ensures completion of all required documentation including DOHMH surveys, audits and required input into CAPS and TMS.
• Oversees the day-to-day functions of the case management staff.
• Collaborates with other units/teams to ensure client advocacy and effective rendering of services.
• Performs other job-related duties as may be assigned or required.

Requirements

• Master’s degree in a related field (social work, mental health counseling, psychology, sociology, human services etc.)
• At least three (3) - four (4) years’ supervisory experience working with mental health populations, substance abuse programs, inpatient/outpatient treatment, homeless populations, etc.
• LCSW or LMSW, required
• Excellent management and supervisory skills
• Proficient analytical and organizational skills
• Ability to make program decisions in absence of the Program Director
• Knowledge of database systems that records and tracks tenant data
• Excellent written and verbal communication skills
• Strong verbal and interpersonal communication skills with focus on providing excellent tenant services.
• Strong written communication skills and ability to complete reports, as assigned
• Demonstrate ability to interact effectively and collaboratively with a diverse community of residents, program staff and external vendors.
• Ability to exercise good judgment and apply problem solving skills.
• Experience working collaboratively in a team oriented and outcomes focused environment.
• Supportive Housing Experience

Skills

• Supervisory skills
• Analytical skills
• Organizational skills
• Program decision making
• Database systems
• Written communication
• Verbal communication
• Interpersonal communication
• Tenant services
• Report completion
• Collaboration
• Judgment
• Problem solving
• Teamwork
• Outcomes focused

Location

• Glenmore Manor - Brooklyn, NY 11206

Work Type

• Full-time

Experience Level

• 3-4 years supervisory experience

Education Level

• Master's degree

Salary/Compensations

• $90,000.00 - $90,000.00

Benefits

• Medical (including prescription coverage)
• Dental & Vision
• Commuter Benefits
• Employee Assistance Program
• Paid Holidays
• Annual Paid Time Off (23 days)
• Life Insurance
• Long Term Disability
• Retirement Benefits Plan (403B)
• Potential for college student debt forgiveness (PSLF)

About the Company

• AAPCI provides a competitive benefit package.

Equal Opportunity

• AAPCI is committed to providing Equal Employment Opportunity to all qualified applicants without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.