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About the Role

We are seeking an experienced Test Lead to support and execute testing within a Large Transformation Program at LCBO. This role requires a strong understanding of retail business cycles, system integrations, and complex testing coordination across multiple applications and stakeholders.

Responsibilities

• Develop Test Strategy, Master Test Plans, review, and execute detailed test cases, test scripts, and test scenarios.
• Support Functional, System Integration Testing (SIT), End-to-End (E2E), Regression, and User Acceptance Testing (UAT).
• Validate business processes across integrated retail systems and applications.
• Execute testing activities aligned to project timelines and release cycles.
• Participate in test readiness assessments and defect triage sessions.
• Log, track, prioritize, and retest defects using Jira or equivalent defect management tools.
• Work closely with business analysts, developers, vendors, and functional teams to resolve defects.
• Support root cause analysis and defect trend reporting.
• Ensure defects are properly documented with clear reproduction steps and supporting evidence.
• Generate defect reporting and Presentations
• Validate workflows across retail operational areas such as Order Management, Inventory Management, Warehouse Operations, Transportation Management, Product Management.
• Understand retail warehouse operational cycles, peak periods, and year-end/seasonal testing considerations.
• Work collaboratively with cross-functional business and technical teams.
• Participate in daily testing status meetings and provide execution updates.
• Support release validation and post-deployment verification activities.
• Assist in test metrics reporting and testing documentation.

Requirements

• 10+ Years of experience in software testing within enterprise environments.
• 5+ Years in leading and managing testing team (testers).
• 5+ year of Retail Experience (Preferred but not mandatory).
• Bachelor’s degree or higher in computer science, business, engineering, or a relevant discipline.
• Hands-on experience with one or more of the following platforms: SAP, S4/HANA, Manhattan Active Warehouse Management (MAWM), Supply Chain, Blue Yonder (BY) product suite (Optional).
• Strong experience with Test Planning, Test execution, Defect management, Reporting, Jira, Integration testing, End-to-end testing, Regression Testing, UAT.
• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder coordination abilities.
• Experience with test automation tools and frameworks (preferred but not mandatory).
• Experience working in Agile, Hybrid Agile, or Waterfall delivery environments.
• Familiarity with test management tools, or release management processes.
• Exposure to enterprise integrations and middleware platforms.
• Knowledge of Warehouse operations, Supply chain, TM Planning is a strong asset.
• Experience supporting large-scale retail transformation programs.
• Submission of a cover letter and resume outlining relevant QA and testing planning and execution experience, including examples where possible around challenges around testing in large transformations.
• 5 to 8 years of experience in leading business application and/or software testing using ALM and/or Octane as applicable.
• Strong experience analyzing and understanding functional, technical and non-functional requirements in a variety of application environments and creating functional and technical test cases and scripts.
• 5 to 8 years of experience leading testing in an agile environment (as applicable).
• 5 to 8 years of experience leading testing for digital projects such as: native, mobile app development (iOS and Android), eCommerce, API development and integration work (as applicable).
• Experience with integrating Digital Testing plans with the full CI/CD stack, including DevOps tools such as Jenkins, GitHub, Docker, Chef/Puppet, and cloud hosting environments (as applicable).

Skills

• Test Strategy and Planning
• Test Execution
• Defect Management
• Reporting
• Jira
• Retail Systems Testing
• SIT / UAT / E2E / Regression Testing
• SAP (S4/HANA) Testing
• MAWM Testing
• Blue Yonder Products Testing
• Root Cause Analysis
• Release Validation

Location

• Toronto, ON

Work Type

• Onsite
• Contract

Experience Level

• Senior
• 10+ Years of experience in software testing
• 5+ Years in leading and managing testing team
• 5+ year of Retail Experience
• 5 to 8 years of experience in leading business application and/or software testing
• 5 to 8 years of experience leading testing in an agile environment
• 5 to 8 years of experience leading testing for digital projects

Education Level

• Bachelor’s degree or higher in computer science, business, engineering, or a relevant discipline.

Salary/Compensations

• $80.00 - $100.00/hr

About the Company

• LCBO has embarked on a multi-year business transformation program called Future State Modernization (FSM) to support long-term, sustainable success for the organization as the beverage alcohol marketplace and customer expectations continue to evolve.
• With rebuilding and strengthening LCBO’s foundations as a top strategic priority, Future State Modernization (FSM) will not only improve the company’s technology landscape but also re-envision the way it operates across the business.
• This is an inflight program with multiple large releases across warehouse management, supply chain that have planned Go-Lives in 2026 and 2027.
• We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

Equal Opportunity

• The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
• Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.