Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Roles at this level will be fully accountable for their own work, establish their own milestones, team objectives, and will delegate assignments.

Provide high-level consultancy within the specialist area to peer group, customers, and direct reports.
Manage and implement projects relevant to the specialist area.
Manage, develop, and coach a team of staff, implementing performance management solutions.
Develop and motivate the team to ensure the delivery of function and business targets.
Assess situations, issues, and opportunities, escalating when appropriate.
Act as a point of escalation on complex issues and provide support to other team members.
Maintain confidentiality in all business-related matters.
Liaise with colleagues to ensure best practice and continual improvement in service delivery.
Establish productive relationships and networks at the Senior Management level to build and maintain customer relationships.
Manage budget/P&L, maintaining spending within budgetary limitations.
Make decisions impacting the success of assigned projects, including results, deadlines, and budget.
Act in accordance with Computacenter Information Security Policies and report potential or actual security events or risks.

Experience managing a P&L.
Experience managing SLAs, KPIs, and performance metrics.
Report monthly Risk Impact Assessments (RIA), including their effects and scope.
Experience in dealing with and influencing multi-tier management.
Authorized to work in the United States.

Competitive compensation plans
Long-term career opportunities
Attractive mix of benefit plans for health, future financial security, and peace of mind

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations.
We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business.
We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide.
In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.

Service Manager 2 at Computacenter AG & Co. oHG

Service Manager 2