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About the Role

Actively contribute to the success of People Corporation by providing an exceptional client experience for Group Insurance clients. Support Plan Administrators and Plan Members with enrolments, changes, and plan updates. Provide administrative support to Client Service Specialists through portal updates, written communications, and ad hoc duties.

Responsibilities

• Handle incoming and outgoing mail for the Client Service team.
• File enrolments and member change requests as appropriate.
• Manage the general email inbox, converting requests onto appropriate platforms.
• Support the portal approvals process for standard transactions.
• Complete written communications and letters to Plan Members and Plan Sponsors.
• Support the month end billing cycle.
• Perform accurate and timely data entry tasks.
• Support various ad hoc administrative duties as needed to ensure smooth operations.

Requirements

• 2+ years of professional experience in the group benefits industry (claims, group administration).
• 2+ years of professional experience working in a client-focused environment with a commitment to service excellence.
• Completion of post-secondary education or an equivalent combination of relevant education and experience.
• Bilingual fluency in both French and English is preferred and considered a strong asset.
• Excellent problem-solving and troubleshooting skills.
• Professional and effective communication skills, both written and verbal.
• The ability to multi-task and prioritize to meet client and internal needs.

Skills

• Bilingual fluency in English and French
• Problem solving
• Troubleshooting
• Written communication
• Verbal communication
• Multi-tasking
• Prioritization
• Data entry

Location

• Remote

Work Type

• Full-time

Experience Level

• 2+ years

Education Level

• Post-secondary education or equivalent combination of relevant education and experience

Salary/Compensations

• $50,000 - $55,000 annually

Benefits

• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations

About the Company

• People Corporation is a national provider of benefits, retirement, wealth, wellness, and human resource solutions.
• Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians.
• We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.

Equal Opportunity

• We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported.
• We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
• If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.