Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Nike Retail Supervisor, you’re the face of NIKE, enjoying high-volume and a fast pace while guiding customers. You’ll work with your team to focus on customer service and achieve goals together. This role offers the opportunity to impact customers' experiences daily and be part of iconic moments, embodying Nike's culture.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs.
• Bring your positive attitude and passion to your teammates and customers every day.
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Make customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey.
• Play by the rules and be professional, demonstrating integrity, reliability, and kindness.
• Operate a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations.
• Show up for your teammates by attending store events.

Requirements

• Must be at least 18 (U.S).
• 1 year of retail or consumer service experience preferred.
• Flexibility to work nights, weekends and holidays based on store needs.
• Use customer service authentically to ensure customers feel seen and understood in our stores.
• Ability to learn and train on the latest products and technologies.
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

Skills

• Customer service
• Product knowledge
• Teamwork
• Integrity
• Reliability
• Kindness
• Cash register operation
• Shipping and receiving
• Stocking products
• Cleaning
• Visual merchandising

Location

• New York, NY

Work Type

• Full Time
• 34-40 hours per week

Experience Level

• 1 year of retail or consumer service experience preferred

Salary/Compensations

• $23.00 to $29.90 per hour

Benefits

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued Paid Time Off and Holiday Pay
• 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits (for full-time and part-time employees working 20+ hours/week, starting on hire date)
• Health Savings Accounts and Flexible Savings Accounts (for full-time and part-time employees working 20+ hours/week, after 12 months of continuous employment)
• Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

About the Company

• NIKE, Inc. is committed to employing a diverse workforce.

Equal Opportunity

• Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
• For more information, please refer to Equal Employment Opportunity is The Law