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About the Role

Morgan Properties is seeking a Community Manager to support daily operations, enhance the resident experience, and ensure community standards are met. The ideal candidate will build positive relationships, foster a welcoming community environment, and lead with professionalism while ensuring operational excellence.

Responsibilities

• Resolve complex resident concerns, including legal matters, with professionalism and sound judgment
• Manage the full resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention efforts
• Support leasing activity and ensure a consistent experience for prospective and current residents
• Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met
• Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness
• Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals
• Follow established processes and escalate issues when additional support or direction is needed
• Partner closely with the Area Community Manager to execute operational priorities and community initiatives
• Coordinate with on-site teams and support partners to ensure tasks are completed efficiently and on time
• Maintain organization across competing priorities, ensuring follow-through and attention to detail
• Contribute to a professional, service-driven environment through reliable execution and communication

Requirements

• Experience in property management or customer service management preferred
• Strong organizational skills with the ability to manage multiple priorities and follow through on tasks
• High attention to detail and ability to manage processes with accuracy
• Customer service mindset with strong problem-solving ability
• Comfort working cross-functionally in a support or coordination role
• Valid driver’s license

Salary/Compensations

• $63,000-$70,000 / year

Benefits

• 20% Apartment Rental Discount
• $300 Morgan Essentials – paid quarterly
• Renewal Commissions
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Generous PTO + 10 Holidays + Sick Leave

About the Company

• Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania.
• Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
• Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states.
• The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York.
• With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.