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About the Role

The Senior Payroll Administrator is responsible for supporting and executing high-volume, multi-jurisdictional bi-weekly payroll operations in a fast-paced and rapidly growing organization. This role plays a critical part in ensuring payroll accuracy, compliance, reporting integrity, and exceptional team member support across the business. The ideal candidate is highly detail-oriented, thrives in a transactional environment, and possesses strong analytical and organizational capabilities. This role requires experience managing large employee populations, complex payroll changes, and tight processing timelines, while maintaining confidentiality and compliance with payroll legislation and company standards. As The FIKA Company continues to expand through organic growth and acquisitions, this role will also support payroll integration activities related to mergers and acquisitions (M&A), onboarding newly acquired employee groups into payroll systems and processes.

Responsibilities

Support and execute end-to-end multi-jurisdictional payroll processing for large employee populations across multiple provinces
Process and verify payroll transactions including new hires, terminations, promotions, transfers, leaves, bonuses, commissions, retroactive payments, and payroll adjustments
Ensure payroll accuracy through balancing, auditing, and reconciliation activities prior to payroll submission
Assist with high-volume payroll administration while meeting strict payroll deadlines and compliance requirements
Process off-cycle payrolls, manual payments, and payroll corrections as required
Prepare and submit Records of Employment (ROEs) accurately and within legislated timelines
Support benefits administration, payroll deductions, and reconciliation activities
Maintain payroll records and documentation in accordance with privacy legislation and internal retention standards
Respond to payroll inquiries from employees and business leaders in a timely and professional manner
Generate payroll reports and assist with ad hoc reporting requests, audits, and data analysis
Support year-end payroll activities including T4 balancing, reconciliations, and year-end adjustments
Assist in maintaining vacation accruals and payroll-related reporting integrity
Contribute to payroll process improvements, documentation updates, and Standard Operating Procedures (SOPs)
Support payroll integration activities related to mergers, acquisitions, and organizational growth initiatives
Collaborate cross-functionally with HR, Finance, Benefits, and operational leaders to ensure payroll accuracy and compliance
Provide backup support and guidance within the payroll team as required
Other duties and projects as assigned

Requirements

Payroll Compliance Practitioner (PCP) designation preferred; or PCP certification in progress will be considered
Minimum 3+ years of progressive payroll experience in a high-volume transactional payroll environment
Preference given to candidates with experience processing payroll for 1,000+ retail employees across multiple jurisdictions, as well as unionized environments
Previous experience supporting retail payroll activities related to mergers & acquisitions (M&A) or business integrations is strongly preferred
Experience with Ceridian Dayforce is strongly preferred
Intermediate to advanced Excel skills, including reporting and data reconciliation functions.
Strong understanding of Canadian payroll legislation, employment standards, and payroll compliance requirements

Skills

Strong attention to detail with a high level of payroll accuracy and data integrity
Proven ability to manage high-volume transactional payroll environments
Ability to maintain strict confidentiality and discretion with sensitive information
Excellent organizational and time management skills with the ability to prioritize competing deadlines
Strong analytical and problem-solving skills
Effective verbal and written communication skills
Service-oriented mindset with strong internal customer support skills
Ability to work independently while collaborating effectively within a team environment
Adaptable and agile in a fast-paced, evolving organization
Strong systems aptitude with the ability to learn and navigate new technologies quickly

Location

Toronto, ON

Work Type

Full-time

Experience Level

Senior

Education Level

Payroll Compliance Practitioner (PCP) designation preferred

Benefits

Comprehensive benefits including paid time off, access to Employee supported platforms, group benefits, and employee discounts across portfolio brands.

About the Company

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District.
The FIKA Company is the home of 20 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon.
At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer.

Equal Opportunity

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.