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About the Role

ACE Cash Express is looking for energetic, personable, and sales-oriented individuals to join our team. This role offers hourly pay plus bonus incentives to maximize earning potential. Bilingual in Spanish is preferred.

Responsibilities

• Understanding customers’ unique needs and recommending appropriate ACE products and services.
• Communicating effectively with customers, empathizing with their challenges, and building trust.
• Providing exceptional customer service to foster lasting relationships.
• Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
• Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines.
• Standing for extended periods.
• Sitting, walking, reaching with hands and arms, stooping, and bending.
• Engaging in verbal communication and active listening.
• Seeing clearly at both close and distant ranges, with the ability to adjust focus.
• Occasionally lifting and/or moving up to 25 lbs.
• Working 10-12 hours in a confined work area.
• Traveling primarily locally, including to more than one store in a day when necessary.

Requirements

• Must have an entrepreneurial spirit.
• Must be able to work independently.
• Must embrace accountability for overall store performance.
• Must listen actively, communicate effectively, and empathize with customer challenges.
• Must understand the diverse range of financial products and services that ACE offers.
• Must have a high school diploma or equivalent.
• Must be able to stand for extended periods.
• Must be able to sit, walk, reach with hands and arms, stoop, bend.
• Must have the ability to see clearly at both close and distant ranges, with the ability to adjust focus.
• Must have the ability to lift and/or move up to 25 lbs.
• Must be able to work 10-12 hours in a confined work area.
• Must be able to travel primarily locally, including to more than one store in a day when necessary.

Skills

• Sales
• Customer Service
• Communication
• Active Listening
• Empathy
• Cash Handling
• Check Cashing
• Lending
• Bill Pay
• Card Services
• Accuracy
• Confidentiality
• Compliance
• Spanish (preferred)

Location

• Multiple Stores

Work Type

• Full-time
• Onsite

Experience Level

• Two or more years of retail experience (beneficial)

Education Level

• High school diploma or equivalent

Salary/Compensations

• Hourly pay plus bonus incentives

Benefits

• Sundays off
• Flexible schedules
• 401k plan eligibility

About the Company

• ACE Cash Express employees are our company's greatest asset.
• We empower all sales associates to use their customer service and sales skills to the fullest.
• We celebrate their commitment to making our store operations succeed.
• ACE Cash Express is a workplace where collaborating and teamwork thrive.
• On-the-job learning and development activities are available.
• Excelling in your role and assisting others on the team is encouraged.
• Strengthening relationships with customers, partners, and colleagues happens every day.
• Investing in our employees and promoting a culture centered on people, service, career advancement, and unity.

Equal Opportunity

• Populus Financial Group, Inc., dba ACE Cash Express, is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
• Populus Financial Group does not discriminate against any applicant or employee on the basis of race, color, religion, creed, sex, sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), national origin or ancestry, ethnicity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, pregnancy status, or any other protected classification.
• This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotions, discipline, compensation, benefits, and termination of employment.