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About the Role

The Maintenance Supervisor ensures the highest standards of museum maintenance, safety, and cleanliness for visitors, programs, and staff. They supervise a 6-person maintenance team, coordinate shift hand off with the Chief Maintainer, and contribute to projects directed by the Facilities Director, Building Engineer, and Senior Special Events Producer. They will work alongside members of the Security and Visitor Experience teams and oversee all facility maintenance needs in public areas, exterior areas, and non-public Office Spaces. The Maintenance Supervisor is also responsible for the organization, maintenance, and upkeep of all general museum storage and back-of-house areas. The role involves 8-hour shifts Wednesday – Sunday, starting as early as 1pm and working as late as midnight, with the schedule varying based on Museum public hours and events.

Responsibilities

Supervise maintenance staff ensuring tasks are completed to museum standards, inspect their work, and track performance.
Create, review, sign, and monitor daily maintenance checklists, take corrective action, and inform the Facility Director of any lapses.
Perform general maintenance of electrical and plumbing systems, make repairs, and perform minor carpentry.
Anticipate and address maintenance needs before they become noticeable to supervisors, staff, donors, and the public.
Coordinate with Visitor Experience and Restaurant on maintenance and upkeep needs.
Monitor, inventory, and store all cleaning and maintenance supplies.
Coordinate maintenance staff schedule for special events, public programs, exhibition openings, and rental events.
Facilitate internal deliveries, storage of files, and retrieval of supplies as requested by museum staff.
Inspect the entire premises daily and report anything out of the ordinary to the Facilities Director and Building Engineer.
Support the Facilities Director and handle special assignments as needed.

Requirements

High school diploma or equivalent.
Four years of maintenance supervision or related experience at a cultural institution.
Outstanding staff supervision ability.
Strong communications skills.
Strong computer literacy.
Capability to initiate correspondence around events and logistics.
Ability to maintain schedules efficiently.
Proficiency in online supply purchasing, tracking inventory, and contributing to end-of-year budget reviews.
Ability to follow instructions.
Ability to safely perform physical requirements, including lifting, climbing stairs and ladders, and standing for extended periods.
Ability to work well with the public, fellow maintenance staff, and other Museum employees.
Participation in education programs and customer service training is required.
Must be able to work well with public, fellow maintenance staff, and other Museum employees.
Must be able to follow instructions.
Must be able to safely perform the physical requirements of the position, including, but not limited to lifting, climbing stairs and ladders, and standing for extending periods of time.
All candidates hired must be vaccinated with the COVID vaccine.

Skills

Maintenance supervision
Staff supervision
Communication
Computer literacy
Correspondence initiation
Schedule maintenance
Online supply purchasing
Inventory tracking
Budget review contribution
Electrical system maintenance
Plumbing system maintenance
Carpentry
Customer service

Location

New York, NY

Work Type

Full-Time
Onsite

Experience Level

4 years of maintenance supervision or related experience

Education Level

High school diploma or equivalent

Salary/Compensations

$60,000-$65,000

Benefits

Medical
Dental
Vision
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Health Reimbursement Program through the Difference Card
Commuter Benefits Program through the Difference Card
Voluntary Short Term Disability Plan
Long-Term Disability
Life Insurance
Retirement Plan
Other voluntary benefits
15 days of paid time off
8 sick days off
13 holidays off

About the Company

The New Museum's mission is 'New Art, New Ideas.' Founded in 1977, it has been a leader among contemporary art museums for over 40 years and is respected internationally for its risk-taking curatorial program. The New Museum is a center for exhibitions, information, and documentation about living artists from around the world, focusing on emerging and under-recognized voices. It has a permanent building at 235 Bowery designed by SANAA. Over 4 million people have visited or attended programs and events since its new location opened. The museum has hosted 155 exhibitions featuring over 600 artists from 60+ countries and over 1,200 public programs.

Equal Opportunity

The New Museum of Contemporary Art believes that all persons are entitled to Equal Employment Opportunity and does not discriminate against staff members or applicants for employment because of race, creed, color, religion, national origin, gender identity and expression, sex, age, disability, marital status, political affiliation, sexual orientation, genetic information, or veteran or citizenship status provided they are qualified and meet the requirements for the job.
The New Museum provides reasonable accommodation to candidates with disabilities.
As per New York State Guidelines, all candidates hired must be vaccinated with the COVID vaccine.