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About the Role

Responsible for assisting physicians with patient care, including casting and bracing, managing clinic inventory by ordering supplies and overseeing medications, and maintaining OSHA compliance. This role also involves backing up clinic staffing and documenting patient care actions in the EMR system.

Responsibilities

• Assist physicians with daily patient care activities including MA and Ortho Tech responsibilities
• Ensure clinic cleanliness and orderly inventory and storage of all DME and clinical supplies
• Assist with maintaining proper reorder levels for supplies
• Assist Office Manager in the training and performance improvement of clinical staff
• Serve as a mentor for clinic staff and a resource to midlevel and physician providers with respect to EMR system, clinic policies and procedures
• Answer medical questions for clinic and administrative staff
• Voice concerns with respect to protocols, workflow or staffing with Office Manager
• Work with physician staff to ensure quality patient care and services are provided
• Ensure compliance with clinic standards of quality patient care and all clinical protocols
• Complete special projects as directed by Office Manager or Director of Patient Services
• Manage assigned location inventory
• Act as a super user for the Inventory program
• Capture insurance benefits and authorization requirements for DME
• Maintain quality standards for DME according to Medicare, Medicaid and any other federal or state agency regulations
• Back up and perform essential functions of MA and Ortho Tech, should there be a vacancy or shortage in any given clinic
• Manage Tech only appointments for assigned location
• Manage medication and medication samples
• Maintain OSHA compliance by routine autoclave cleaning and testing, AED/Emergency equipment checks, stocking Sick/PPE boxes, etc.
• Maintain strictest confidentiality
• Perform all other duties as assigned

Requirements

• High school diploma or GED
• Mastery of clinic skills and DME/casting/splinting checklists
• Knowledge of computer systems and applications, including EMR
• Knowledge of governmental regulations and compliance requirements
• Ability to differentiate confidential information regarding patient care, TOSRA business practices and pricing arrangements and communicate with parties accordingly
• Ability to communicate clearly and effectively in writing and verbally
• Knowledge of the principles and practices of medical and surgical care to assist in providing patient care and treatment
• Requires exposure to bodily fluids
• Requires sitting, bending, stooping and stretching
• Ability to walk frequently and stand for extended periods of time
• Ability to occasionally lift and carry items weighing up to 50 pounds
• Ability to assist patients weighing up to 300 pounds and place them in appropriate positions for procedures
• Must have full range of motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination
• Must have adequate visual acuity to read, the ability to interpret and understand written material and to perform required procedures
• Must have adequate hearing and speaking abilities to interact appropriately with others, including patients and co-workers
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment
• Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports
• Potential traveling between clinic locations

Skills

• Casting
• Bracing
• Supply ordering
• OSHA knowledge
• Casting
• Splinting
• Applying DME
• Interpersonal skills
• Computer systems and applications
• EMR
• Governmental regulations
• Compliance requirements
• Problem solving
• Decision-making
• Communication (written and verbal)

Location

• Austin, TX 78746

Work Type

• Full Time

Experience Level

• 1 year experience as an Ortho Tech with Texas Orthopedics and/or Ortho Tech Certification preferred
• 3 year history of casting, splinting, and applying DME preferred

Education Level

• MA or Ortho Tech Certification preferred
• Orthopedic Technician Certification preferred

Salary/Compensations

• $17.00 - $24.50 Hourly

Benefits

• Medical Insurance with VIP Health Advocate Service
• Health Savings Account (HSA) with employer contribution
• Flexible Spending Account (FSA)
• Dental Coverage
• Vision Coverage
• 7-8 Paid Holidays each year
• 12 PTO Days to start, with increases based on tenure (up to 22 days)
• 401(k) with Safe Harbor contribution plus Profit Sharing (once eligible)
• Life Insurance
• Short & Long-Term Disability
• Additional Supplemental Plans
• Mileage Reimbursement + Travel Time – (for eligible positions)
• Colleague Recognition Program
• Well-being support: Employee Assistance Program

About the Company

• Since opening our doors in 1986, Texas Orthopedics has grown into one of Central Texas’s most trusted names in musculoskeletal care.
• For nearly four decades, we’ve been committed to delivering exceptional orthopedic, rheumatologic, and physical therapy services to our community.
• With multiple locations throughout the Austin area and a comprehensive team of highly skilled physicians, we continue to expand our reach and elevate patient experience.
• Texas Orthopedics is a proud division of OrthoLoneStar, the largest independent orthopedic practice in Texas.
• We strive to create a workplace where excellence and support go hand in hand.
• We prioritize a culture that encourages collaboration, professional growth, work–life balance and a team-driven environment.
• Through ongoing communication, staff feedback initiatives, and continuous process improvements, we work together to ensure our clinics operate with the highest standards of efficiency, innovation, and comfort.
• This commitment helps us deliver an exceptional experience not only to our patients, but also to every member of our team.