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About the Role

As Eos Field Service Site Supervisor, you will play a vital role for Eos’ success of our field service execution. You will provide leadership and guidance for commissioning, preventative maintenance, troubleshooting, repair, and maintaining Eos’ Energy storage systems in the field, both domestically and internationally. You will provide onsite support independently or lead a field service team to accomplish assigned tasks.

Responsibilities

Lead a team of field technicians/engineers to commission large Eos energy systems.
Organize and oversee the day-to-day workflow operations.
Support material management activities for all site activities.
Read, understand, follow, and enforce safety procedures.
Provide guidance and direction with respect to the project quality and safety requirements.
Ensure Preventative Maintenance is completed on Eos energy systems.
Act as the on-site Point of Contact for customers and service partners.
Serve as the field escalation path for solving complex problems.
Independently commission and operate Eos energy systems, locally or remote.
Mentor field service engineers and technicians in operating, commissioning, and troubleshooting Eos energy systems and equipment.
Assist in creating or revising system, customer-facing, and internal commissioning documentation.
Support Product Engineering for testing of the complete system, including BMS interface.
Evaluate battery performance, including testing of Eos energy systems.
Utilize company-provided Field Service and Work Order Management tools to retrieve and update information timely and accurately.
Write reports, record customer concerns regarding system functionality and performance, and interact directly with the customer.
Develop detailed knowledge of Eos’ commercial products and third-party products sold by Eos.
Maintain a working knowledge of the NEC (National Electric Code).
Perform other duties, responsibilities, and activities as assigned.
Work extended hours depending on project needs for planning and coordination.

Requirements

Ability to work independently as well as leading a team, proactively with no supervision.
Experience implementing quality control standards and assessing safety hazards to ensure job site safety and satisfy OSHA requirements.
Ability to effectively communicate challenges in a forthright and accurate manner.
Ability to effectively manage a small to large team of FSE’s/FST’s.
Excellent Computer skills: Windows, Office, PLC and Networking knowledge.
Excellent knowledge of AC/DC Electrical systems and controls.
Excellent use of electrical voltage meters and electrical testing equipment.
Expert knowledge of mechanical and electrical schematics.
Excellent communication skills.
Ability to work productively with other departments.
Attention to detail and high level of accuracy.
Excellent knowledge of troubleshooting electrical systems.
Constant attention to safety and quality.
Medium Voltage/ Substation experience is a plus.

Skills

Commissioning
Preventative Maintenance
Troubleshooting
Repair
Energy Storage Systems
Leadership
Workflow Operations
Material Management
Safety Procedures
Quality Control
Customer Interaction
Problem Solving
System Operation
Mentoring
Documentation
System Testing
Battery Performance Evaluation
Field Service Tools
Work Order Management
Reporting
Product Knowledge
NEC Knowledge
Windows
Office
PLC
Networking
AC/DC Electrical Systems
Electrical Controls
Voltage Meters
Electrical Testing Equipment
Mechanical Schematics
Electrical Schematics
Communication Skills
Attention to Detail
Accuracy
Electrical System Troubleshooting
Safety Awareness
Quality Awareness
Medium Voltage
Substation Experience

Location

Edison, New Jersey
Domestic
International

Work Type

Field Service
Full-time

Experience Level

7 years' experience in energy storage service and operations required.

Education Level

Associate's degree or equivalent experience in a technical field of study required.
Bachelor's degree preferred.
Certifications in Forklift/Boomlift/Scissor lift (can be acquired through Eos).
Certification in Construction Safety (OSHA-10) (can be acquired through Eos).

About the Company

Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power.
Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology.
It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications.
Eos was founded in 2008 and is headquartered in Edison, New Jersey.
For more information about Eos (NASDAQ: EOSE), visit eose.com.