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About the Role

This role supports property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.

Responsibilities

• Performs administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Assists with move in and move out process for residents, understanding these events are mandatory work dates.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
• Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
• Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
• Acts as an after-hours liaison between residents and property management, responding to after-hours emergencies within a required period of time.
• Responds quickly and courteously to resident concerns and questions, taking prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Requirements

• Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Incumbents must be able to work inside and outside in all weather conditions.
• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.

Skills

• Customer service
• Leasing
• Marketing
• Sales
• Administrative tasks
• Communication
• Problem-solving

Location

• Onsite

Work Type

• Full-time
• Part-time

Experience Level

• Entry Level

Salary/Compensations

• $16.00 - $17.00 per hour

Benefits

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time

About the Company

• Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
• Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
• Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
• Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.

Equal Opportunity

• Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
• Greystar will consider for employment qualified applicants with arrest and conviction records.