Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role oversees the planning, execution, and delivery of digital and automation projects for Canadian Employee Benefits & Retirement (EB&R). The Manager will lead automation initiatives, focusing on complex document automation, and manage the full project lifecycle while ensuring alignment with strategic goals and agile best practices.

Responsibilities

• Plan, define, and deliver digital and automation solutions for EB&R, including client-facing documents like Renewals, Mid-Year Reviews, Claims Experience Reports, and Stewardship Reports.
• Lead, motivate, and manage a multidisciplinary team and third-party suppliers.
• Act as the primary liaison between digital/automation teams, EB and GRS business stakeholders, and other project managers.
• Champion best practices, remove blockers, oversee iterative planning, and ensure agile delivery and process-improvement standards.
• Ensure projects meet quality standards, comply with regulations, and are delivered on time and within budget.
• Support service modernization, manage change initiatives, and maintain ongoing support for digital and automation solutions post-implementation.

Requirements

• Degree in IT, Digital, or Management, or equivalent professional experience.
• Experience managing complex, high-risk digital/automation projects and leading multidisciplinary teams is essential.
• Strategic and Tactical Thinking: Ability to plan at a high level while managing day-to-day project execution.
• Analytical and Organizational Skills: Strong problem-solving, prioritization, and resource-management capabilities.
• Communication and Collaboration: Excellent interpersonal skills to engage stakeholders, coach team members, and facilitate cross-functional collaboration.
• Technical Awareness: Understanding of digital solutions, automation technologies, emerging tech, and system integration processes.
• 7-10 years of relevant experience.

Skills

• Agile project delivery is an asset.
• Professional certifications such as PRINCE2, Agile (or equivalent) are often desirable.
• Experience within Employee Benefits, Group Retirement Services, or the broader insurance/financial services industry is an asset.

Location

• Canada

Work Type

• Hybrid
• Full-time

Experience Level

• 7-10 years of relevant experience

Education Level

• Degree in IT, Digital, or Management, or equivalent professional experience.
• Professional certifications such as PRINCE2, Agile (or equivalent) are often desirable.

Salary/Compensations

• $95,000-$120,000

Benefits

• Competitive Compensation including incentives and bonuses.
• Flexible work arrangements and generous time off.
• Personalized benefits package including company-matched RRSPs.
• Sponsored training and development programs.
• Tuition reimbursement opportunities.
• Coverage for professional license fees and membership dues.
• Discounts on events, travel, accommodations, and personal home & auto insurance.

About the Company

• HUB International Limited is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services.
• With more than 19,000 employees in offices located throughout North America, HUB's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
• We’re not just an insurance broker, we’re a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise.

Equal Opportunity

• HUB International is committed to creating an inclusive and accessible recruitment process for all candidates. If you require accommodations at any stage of the interview process, please let us know, and we will work with you to ensure a fair and equitable experience.
• At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work.