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About the Role

Under the direction of the Studio Services & Memo Operations Manager, the Associate will be responsible for performing both selling and operational duties. The Associate will support the processes for Studio Services, Flagship Memo Operations, Outside Stylist and “Try before you Buy” Programs.

Responsibilities

• Greet clients upon arrival to the New York Flagship building
• Provide hands on collaboration while selecting and pulling merchandise
• Assist with hanger changes and sizing requests
• Partner with clients and Style Advisors on department related communication, as well as managing leased vendor relationships
• Ad hoc responsibilities as needed
• Manage the scanning of merchandise in and out of the New York Flagship building
• Maintain organization of Studio Services and Memo Operations supplies, including spreadsheet and contract maintenance
• Own the reconciliation of “Try before you Buy”, Flagship Memos and files, as well as billing
• Aid cleanliness of Studio Services and Memo Operations office space

Requirements

• Bachelor's degree or equivalent combination of education and experience
• Minimum of 1-2 years relevant experience working in luxury retail and servicing clients
• Proficiency in MS Word, Excel, PowerPoint, Google Suite, Apple, etc
• Strong attention to detail and ability to interact professionally with a polished demeanor
• Savviness in technology and systems
• Ability to lift heavy items

Skills

• High-level teamwork
• Interpersonal skills
• Problem-solving
• Analytical
• Creative
• Positive, solution-oriented, and customer-focused mindset
• Strong attention to detail
• Ability to remain extremely organized
• Flexibility to adapt to change

Location

• New York Flagship building

Work Type

• Full-time

Experience Level

• 1-2 years relevant experience

Education Level

• Bachelor's degree or equivalent combination of education and experience

Salary/Compensations

• $19.61 - $24.51

Benefits

• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

About the Company

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance

Equal Opportunity

• SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
• Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact a recruiter.