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About the Role
As the full-time Store Team Leader, you are the CEO of your store, taking pride in maximizing daily operations and developing a strong team through effective coaching and training. You make strategic decisions to drive business, deliver operational excellence, and uphold AEO Brand Standards.
Responsibilities
- Drive sales by maximizing store productivity and building guest loyalty through a best-in-class guest experience.
- Create, manage, and own the store's business plan to meet KPI goals.
- Analyze reporting and daily sales trends to make innovative business decisions and achieve store financial goals.
- Recruit, hire, and retain a high-performing team.
- Advocate for team development, encourage pursuit of internal opportunities, and maintain a succession plan.
- Develop store leadership through training, performance feedback, individual development plans, and annual reviews.
- Champion a culture of teamwork and recognition by establishing and communicating goals.
- Hold the team accountable to brand standards and celebrate outstanding performance.
- Ensure the store consistently maintains AEO Brand Visual Standards by owning all visual and merchandising processes.
- Manage Floorsets, merchandise adjustments, and replenishment.
- Create well-thought-out schedules by evaluating traffic, calendars, and payroll reports to meet business needs.
- Ensure payroll is in check and leverage top talent to deliver an impeccable guest experience.
- Demonstrate integrity in compensation decisions.
- Ensure audit and shrink results meet Asset Protection Standards.
- Follow AEO's policies and procedures.
Requirements
- Love AE and Aerie products.
- Previous retail management experience leading functional teams.
- Ability to multi-task with attention to detail, priority-setting, and time management.
- Ability to lead and develop teams.
- General understanding of employment law.
- Track record of effective communication and conflict management.
- Business acumen.
- Understanding of how to analyze reporting to drive sales.
- Flexible availability to work when the guest shops.
Skills
- Coaching
- Training
- Strategic decision-making
- Operational excellence
- Sales driving
- Guest loyalty building
- Business planning
- KPI management
- P&L management
- Reporting analysis
- Recruiting
- Hiring
- Team development
- Performance management
- Visual merchandising
- Workforce management
- Scheduling
- Payroll management
- Asset protection
- Conflict management
Location
- Store location
Work Type
- Full-time
Experience Level
- Retail management
Salary/Compensations
- Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
Benefits
- Health care benefits (including medical, vision, and dental)
- Wellness benefits
- 401(k) retirement benefits
- Life and disability insurance
- Employee stock purchase program
- Paid time off
- Paid sick leave
- Parental leave and benefits
- 40% off product at both AE & Aerie year-round
- Additional seasonal discounts
- Participation in store contests for the chance to win FREE merchandise and other exclusive prizes.
- Discretionary bonuses and other incentives
About the Company
- OFFLINE™ by Aerie offers a complete collection of activewear and accessories made for real movement and real comfort.
- Built on the success of Aerie's leggings and sports bras, OFFLINE™'s unique take on an active lifestyle celebrates real life.
- The Real Good promise extends to the OFFLINE™ collections with some of our best-selling fleece, leggings and tees made with the planet in mind.
Equal Opportunity
- AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws.
- AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law.
- This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge.
- AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.