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About the Role

Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our House East location in New York, NY to enable the successful relocation of families to permanent housing.

Responsibilities

• Utilize the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES) to complete family intake assessments, service plans, housing plans, next step conferences/transfers, incident reports, and progress notes.
• Review accessible information from various city agencies using the DHS CARES system.
• Ensure all information in the DHS CARES system is updated and documented in a timely fashion as required by DHS.
• Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services to enhance their transition to permanent housing.
• Coordinate services to stabilize the family unit, address substance abuse issues, and improve life skills to facilitate the goal of permanent housing.
• Assess client needs, formulate service plans, monitor progress, and document interactions to ensure effective service delivery and compliance with regulations.
• Develop and maintain helping relationships with clients to assist them in achieving service goals.
• Provide individual counseling and crisis intervention services to help stabilize families and minimize the impact of displacement.
• Maintain familiarity with program resources and refer families to appropriate services.
• Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency.
• Coordinate client services provided by other social services staff to ensure timely and appropriate service delivery.
• Facilitate communication among staff and ensure timely transfer of relevant information to administrative staff.
• Perform other duties and special projects as assigned, including serving on-call.
• Assist in transferring clients in and out of the program when required.

Requirements

• Bachelor’s degree is preferred, and at least an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required.
• At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required.
• Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required.
• Bilingual language ability is preferred.
• Excellent written and verbal communication skills.
• May be required to work long hours and a varied schedule.
• Traveling throughout various locations in the New York City area.
• Lifting and moving objects weighing up to 30 pounds several times a week.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

• Assessment
• Counseling
• Crisis Intervention
• Referral
• Advocacy
• Case Management
• Written Communication
• Verbal Communication
• Group Facilitation
• Substance Abuse Issues
• Family Dynamics Treatment

Location

• New York, NY

Work Type

• Full-time

Experience Level

• 1+ year of experience

Education Level

• Associate's degree
• Bachelor's degree preferred

About the Company

• Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.