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About the Role
Consult with customers on vehicle rentals, maximizing revenue by offering products and services, and overcoming objections to ensure world-class customer service and sales support.
Responsibilities
- Consult with customers on their vehicle rental.
- Maximize revenue opportunities by actively offering products and services.
- Overcome customer objections.
- Ensure customers receive world-class customer service and sales support.
Requirements
- Strong oral and written communication skills.
- Ability to build relationships with customers.
- Strong multitasking abilities.
- Ability to upsell and overcome customer objections.
- Display a high level of ownership, accountability, and initiative.
Skills
- Customer Service
- Sales
- Upselling
- Communication
- Relationship Building
- Multitasking
- Problem Solving
Location
- North America
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $22.50 per hour + Commission
- On Target Earning potential starting at 2%
Benefits
- Bonus Plans: Eligible, Up to 12%
- Overtime Pay: Eligible
- Holiday Pay: Eligible (1.5 x regular pay rate for hours worked on a designated holiday, in addition to receiving 8 hours of holiday pay)
- Sick Pay: Granted Up to 48 hours
- Paid Time Off / Vacation / Paid observed Holidays (Accruals start at .83 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
- Profit Sharing: Eligible
- Up to 40% off the base rate of any standard Hertz Rental
- Medical, Dental & Vision plan options
- Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
- Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
About the Company
- The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand.
- The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Equal Opportunity
- At Hertz, we champion and celebrate a culture of diversity and inclusion.
- We take affirmative steps to promote employment and advancement opportunities.
- The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
- Individuals are encouraged to apply for positions because of the characteristics that make them unique.
- EOE, including disability/veteran