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About the Role

Mobilelink is Cricket’s largest authorized wireless retailer in the United States, seeking Bilingual Sales Advocates. This role offers unlimited earning potential with lucrative commission plans, comprehensive training, and a clear career path with opportunities for upward mobility into leadership. Sales Advocates focus on providing customers with the right solutions for their needs.

Responsibilities

• Provide extraordinary customer service by being compassionate towards and understanding customer needs.
• Build value by offering tailored and thoughtful solutions for individuals, families, or businesses.
• Represent the Company and the Cricket brand with professionalism and courtesy.
• Assist leaders with store operations and duties.
• Achieve sales goals and KPIs.
• Participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless.
• Engage with customers at events, represent Cricket Wireless products and services, distribute marketing materials, and assist with event setup or breakdown.

Requirements

• Must be fluent in two or more languages, specifically English and Spanish.
• Clear communication skills, positive attitude, and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• Must be at least 18 years old and legally able to work in the United States.
• Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
• Must have reliable transportation to the location.
• Must live within 30 minutes of the home store location with flexibility to work at multiple locations within a district.
• Ability to operate a personal computer.
• Adhere to the Team Color policy and maintain a neat and professional appearance.
• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for inventory and stocking.
• Ability to stand for long periods.
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Ability to problem-solve under pressure.

Skills

• Bilingual (English and Spanish)
• Sales
• Customer Service
• Communication
• Social Media presence

Location

• Austin, TX 78741

Work Type

• Full-Time
• Part-Time

Experience Level

• Retail sales experience is helpful, but not required.

Salary/Compensations

• $13.50 Hourly

Benefits

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

About the Company

• Mobilelink is Cricket’s largest authorized wireless retailer in the United States.
• We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership.